Speak to a member of our team

0345 602 1885

Lines are open 8am to 6pm, Monday to Friday, excluding bank holidays.

Or if you prefer, you can send us an email.

What would you like to do?

There's a quick and easy way to do many of the most common things our customers look to do on our website. Whether it's changing your personal details or getting help with online service there's a good chance we've got a form or a page that can help.

Select an action from the dropdown and we'll take you to the right page.

I want to...

Fraud and scams

Get the details of current financial scams, find out how to protect yourself from fraud and what to do if you're worried that you've been targetted by scammers


Find out more Find out more

Have we contacted you?

From time to time we may need to get in touch with you to talk about your plan or policy.

Find out what you need to do if you’ve heard from us by phone or post.

Find out more Find out more

Getting extra help

If you're having a hard time or there's a way we could make it easier to communicate with us, we can help.

Tell us about your circumstances and our specialist team will get in touch to let you know what support we can offer.

Learn more Get extra support

Looking for a lost pension?

It's easy to lose track of your pensions. Even if you only have a small amount, it's still worth tracking them down as they could provide you with extra income when you retire.

Find out more