How can we help?

Whether it's changing your personal details, get help with online servicing or talk to us about something else, there's a quick and easy way to do it online.

Tell us what you need help with and we'll send you to the right place.

Access your plan with online service

If you've got a pension, investment or insurance product with us, you might be able to use online service to access your plan. Depending on what you've got with us, you'll be able to see your plan details, documents and more.

Speak to a member of our team

0345 602 1885

Lines are open 8am to 6pm, Monday to Friday, excluding bank holidays.

Finding your policy

Fraud and scams

Get the details of current financial scams, find out how to protect yourself from fraud and what to do if you're worried that you've been targetted by scammers


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Have we contacted you?

From time to time we may need to get in touch with you to talk about your plan or policy.

Find out what you need to do if you’ve heard from us by phone or post.

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Getting extra help

If you're having a hard time or there's a way we could make it easier to communicate with us, we can help.

Tell us about your circumstances and our specialist team will get in touch to let you know what support we can offer.

Learn more Get extra support

Looking for a lost pension?

It's easy to lose track of your pensions. Even if you only have a small amount, it's still worth tracking them down as they could provide you with extra income when you retire.

Find out more