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Home - Royal London Home - Royal London
    • Life Insurance

      Life Insurance
      • All Life Insurance products
      • Advised Life Cover
      • Direct Life Insurance
      • Diabetes Life Cover
      • Whole of Life
    • Illness and Income Protection

      Illness and Income Protection
      • All Illness and Income Protection products
      • Critical Illness Cover
      • Life or Critical Illness Cover
      • Income Protection
    • Insurance customers

      Insurance customers
      • Make a claim
      • Manage your insurance policy
    • Insurance explained

      Insurance explained
      • All insurance explained info
      • What is life insurance?
      • Understanding different types of life insurance
      • Financial advice and insurance
    Explore insurance products
    • Our pensions & investments

      Our pensions & investments
      • Personal pensions
      • Workplace pensions
      • Fund prices and factsheets
      • Investment options
      • Investing responsibly
      • Investment Governance
      • Investment performance
      • Market update
    • Pension customers

      Pension customers
      • Manage your pension plan
      • Making pension contributions
      • Register to access your plan online
      • Track down a lost pension
      • ProfitShare
      • Download our app
      • Pension transfers
    • Retirement planning

      Retirement planning
      • Using your pension
      • Pension calculators
      • Retirement planner
      • Retirement guides
    • Pensions explained

      Pensions explained
      • Secret Life of Pensions
      • State Pension
      • Your pension questions answered
      • Divorce and pensions
      • Pay your pension some attention
      • Watch our pension webinars
      • Tax year end for pensions
    Explore pensions products and support
    • Retirement guides

      Retirement guides
      • Six tips for your retirement plans
      • Power up your pension with a single contribution
      • How to read your payslip: pension deductions
    • Using your pension

      Using your pension
      • All products for using your pension
      • Pension drawdown
      • Take a cash lump sum
      • Buy an annuity
      • Pension calculators
    • Insurance in retirement

      Insurance in retirement
      • Whole of life insurance
    Explore retirement options and guidance
    • What’s on your mind

      What’s on your mind
      • Planning for life events
      • Dealing with unexpected life changes
      • Understanding your pension and investments
      • Cost of living
      • Managing your money
    • Article categories

      Article categories
      • Bereavement
      • Life insurance
      • Pensions & retirement
      • Your money
    • Other useful information

      Other useful information
      • Visit our financial wellbeing hub
      • Money guides
      • Bereavement hub
      • Good With Your Money guides
      • Podcasts
    Explore all articles and guides
    • Help and support

      Help and support
      • Update your personal details
      • Make a claim
      • Tell us about a bereavement
      • Make a complaint
      • Find a lost pension
      • Contact us
      • Register for our online service
    • Manage your products

      Manage your products
      • Managing your products
      • Pension plan
      • Insurance policy
      • Over 50s policy
      • Investments
      • ISA or Unit Trust
      • Endowment policy
      • Funeral plan
    • Other useful information

      Other useful information
      • About membership
      • Coronavirus information
      • Consultations
    Explore our customer service and support
    • Our Purpose

      Our Purpose
      • Our Purpose and strategy
      • Responsible business
      • Social impact
      • Sponsorship and partnerships
      • Working at Royal London
    • How we are run

      How we are run
      • Our business
      • Mutuality
      • Governance and leadership teams
      • Annual General Meetings
      • Our history
    • Our performance

      Our performance
      • Financial results
      • Financial calendar
      • Annual Report and Accounts
      • Regulatory and governance reports
      • Investor relations
    • Media

      Media
      • Media centre
      • Press contacts
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  2. Legal and Privacy

Legal and Privacy

Legal bits and pieces

As an FCA regulated financial provider, we have a number of standards to meet - and a number of policies in place to help us meet them. Here, you'll find a few of the key ones including our site terms and conditions, our cookies policy, and our privacy notices.

Terms and conditions

Spend some time reading through our terms and conditions carefully.

Read now  

Mobile app user information

We’ll keep your personal information safe and sound even when you’re on the move. Read our mobile app privacy policy and user licence.

 

 

 

Privacy policy

End user licence agreement

Privacy policy

In today's digital age, we know that staying safe online is a top-of-mind priority for our customers - and so it is for Royal London, too.

Read the policy  

Cookie policy

Our cookie policy explains how we use cookies to improve and personalise your visit, understand how you use our website, and target our advertisements.

Learn about our cookie policy  

Royal London Group of Companies

Authorised and regulated firms within the Royal London Group.

Learn more  

Social media policy

Royal London uses a number of social media sites including Facebook, Instagram, Twitter and LinkedIn. This page tells you the conditions of their use.

Read more  about Social media policy

Need advice?

If you don't already have a financial adviser, there are a number of directories that you can use to search for one in your area and according to their specialisms. Advisers may charge for their services - though they should agree any fees with you upfront.

Find a financial adviser about Need advice?
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Products and services

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About us

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Useful links

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The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales, company number 99064. Registered office: 55 Gracechurch Street, London, EC3V 0RL.

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