As a proudly customer owned business, we take a longer term view, making sure we deliver positive change on behalf of our members, customers and their families.

Our social impact work is how we help drive meaningful change for wider society by helping people to build financial resilience and move fairly to a sustainable world.

Protecting today with Turn2us

Our partnership with national poverty charity Turn2us allows us to help provide immediate financial support to vulnerable people in society impacted by the cost of living crisis.

Preventing future life shocks with Cancer Research UK

We're proud to be working in partnership with Cancer Research UK to help protect people from facing life shocks that could prevent them saving for the future.​

Our Changemakers programme

Working with our partner, the School for Social Entrepreneurs, we deliver social value by developing and investing in bold ideas and sustainable solutions from ambitious social enterprises across the UK and Ireland through our  Changemakers Programme.

Our impact so far

Over £2 million

donated to support the work of charities and social enterprises across the UK and Ireland in 2022.

£1.2 million

invested over three years in our award-winning Changemakers Programme to develop innovative social enterprises.


Over 133,000 people

supported to access benefits, grants and guidance through Turn2us during the cost of living crisis in 2022.

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