Update your personal details
When you've been around for as long as we have, you know that life is full of changes. If you need to update details such as names, addresses, or bank details, here you'll find the contact information you need to make the changes you want.
We are happy to provide you with alternative formats such as Braille, large print and audio to replace any printed documents that you might get through the post, just ask the customer service consultant when you ring.
Update life insurance policy details
If you need to update your name, address or other personal details for your life insurance policy, use our online form or get in touch with us over the phone.
Update your Pension plan details
If you need to update your name, address or other personal details for your pension plan, you can use our online form or get in touch with us over the phone.
Update Endowment policy details
Need to update your endowment policy details? You can do so by getting in touch with us. Find out how to update your personal details by phone or by post.
Update ISA or Unit Trust policy details
If you have an investment ISA or Unit Trust with us and need to make changes to your personal details, you can do so by ringing our dedicated customer service team.
Update Funeral Plan policy details
Keeping your policy details up-to-date is a simple way to ensure that when the time comes to make a claim, we can access your details quickly to speed things up.