Log in or register for our customer online service

Our online service is available to certain pension, investment and insurance customers. Find out if your product is supported by the service, then log in or register to get started.

For pensions started in 2004 or later

Royal London and Scottish Life customers can access our online service to view and manage plans, make payments, nominate beneficiaries and more. 

Login Login to online service for pensions started in 2004 or later Register Register for online service for pensions started in 2004 or later

For insurance policies (or pensions and investments started before 2004)

Access our online service here if you have a Personal Menu or Whole of Life insurance policy with Royal London.

You can also log in to manage pensions or investments started before 2004 with Royal London, National and Provincial Policy, Refuge Assurance, Royal Liver or United Friendly. 

Login Login to online service Register Register for online service

Manage your pension with our mobile app

For Royal London or Scottish Life pensions started in 2004 or later. Our mobile app helps you see how your plan is doing, make a payment, nominate beneficiaries and more.

Get the app Get the mobile app

Need help with our online service?

If you're not sure which login to use, if you need help with registering, or if you can't remember your login details, you can visit our online service help page.

Get support Get support to get help with our online service