Online service - customer login

We've recently extended our online service so that more customers can view their plans and policies online.

Choose the service you'd like to log in to from the options below.

Your pensions and investments

Royal London pensions since 2004

or

Scottish Life

Learn about our mobile app


Log in

Royal London before 2004

 

or

Refuge Assurance
Royal Liver
United Friendly
Canterbury Life
National and Provincial Policy

Log in

If you're new to our online pensions and investments service visit our registration page to check if your plan is available online and then you can get started.

Your insurance

Insurance plans from Royal London

 

Manage your Personal Menu or Whole of Life plans


 

Log in

Insurance from other providers

 

Refuge Assurance
Royal Liver
United Friendly
Canterbury Life
National and Provincial Policy

 

 

Log in

Not yet registered for our insurance online service? Visit our registration page to register your plan today.

Need help with our online service?

If you're not sure what login to use, or you need help with registering or can't remember your login details, visit our online service help page.

Get help

Got a pension with us? Check out our mobile app

If you've taken out a pension plan with Royal London since 2004 or previously with Scottish Life, you can download our mobile app to view your pension plan whenever you like.

For full details on eligibility and more about the app visit our mobile app page.

Good to know for pension customers

We're currently growing our online service, but not all of our customers can use it right now. If your provider isn't listed our online service currently doesn't cover your plan.

Your access and the features available online will depend on which original provider you took out your plan with. Find out if you're eligible to use our online service by visiting our registration page.

Log in to other services

Online services and resources for:

Pensions
Protection

You can also access our dedicated adviser website for information and services.

For employers and trustees who have a workplace pension with Royal London.

More information and resources are available on our employer website.

If you're a current or former employee of Royal London and have a staff pension.