Manage your insurance online

For Royal London Personal Menu or Whole of Life plans you can now view and manage your plan online through our online service.

We're currently expanding this service and we'll be in touch when it's available for your policy.

Learn more about the insurance online service

Update life insurance policy details

If you need to update your personal details on your life insurance policy, you can use our handy online form or contact our customer service teams.

Update life insurance policy details

Make a claim

If you need to make a claim on a protection policy, make a claim on behalf of someone who has died or want to take money out of your own policy, our claims teams can help.

Make a claim

Surrenders and maturities

Find the answers to some of the questions you might have about the surrender or maturity of your Royal London investment policy.

Read our surrenders and maturities FAQ

Tell us about a bereavement

If a loved one had an insurance policy with us and you're not sure what needs to happen, we can help to make the next steps as easy as possible.

Let us know about a death

RL(CIS) insurance policies

For life and health insurance policies previously taken out with RL(CIS), formally the Co-Operative Insurance Society Limited.

These products are no longer available to new customers.

Make a claim on an RL(CIS) insurance policy

Can't find what you're looking for?

If you need to get in touch with us about something else, our customer service team is here to help. You can get in touch with us to discuss your pension plan, insurance policy or investment product.

Contact us

Send us an email