Our Purpose

Royal London is a purpose-driven mutual. Our Purpose, ‘Protecting today, investing in tomorrow. Together we are mutually responsible’, defines the impact we want to have. It shapes what we do on behalf of our members and customers, financial advisers, our colleagues and the communities in which we operate.

Our People Promise

Our People Promise is our collective commitment that our workplace will be inclusive, responsible, enjoyable and fulfilling where all colleagues can thrive and experience a sense of belonging. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

Our inclusive values and people promise are core to who we are and how we work. It’s good for our people, and good for our customers too, because with an inclusive workplace and a diverse workforce we will reflect our members, customers and communities to deliver the best outcomes.

Inclusion, diversity and belonging

We celebrate and value different backgrounds and cultures across our organisation. Our diverse people and perspectives give us a range of skills which are recognised and respected– whatever their nationality, language, education, ethnicity and cultural background, gender and gender identity/expression, sexual orientation, generation, age, socioeconomic background, neurodiversity, religious background, abilities or disability.

Our culture

We're welcoming, friendly, flexible and make sure everyone always feels included. Royal London is a place where our people want to be.


We continue to champion an inclusive culture, supporting colleague representation and our inclusion networks - DAWN (Disability AWareness Network), PRIDE, REACH (Race, Ethnicity and Cultural Heritage) and Women's Network - with a programme of activities and events.

Diversity measures

We keep track of our measures to work towards our aims by measuring our progress through Gender Pay Gap Reports, Women in Finance Charter Reports and our Diversity and Inclusion (D&I) Taskforce.

Careers at Royal London

For more than 150 years, people have been at the heart of all that is great about Royal London. Explore our careers site to find out who we are and why it's great to work here.