What does Brexit mean for Royal London customers?

The vast majority of our customers’ policy terms will not be affected by Brexit.

For customers who purchased their policy in the UK and who are currently, and will continue to be, permanently resident in the UK, cover under your policy will not be affected.

A small number of our customers purchased their policy in the UK and are now permanently relocated or may, in the future, permanently relocate to a different country within the European Union / European Economic Area. Following the outcome of the Brexit negotiations, the approach taken by the EU/EEA regulators may affect the policies of such customers. We do not yet know what the approach of these regulators will be.

For customers who purchased their policy in Ireland or Germany, you can find further information here.

We continue to monitor political developments and are engaging with our regulators, so we can minimise any regulatory or operational difficulties that might arise and are seeking to provide the service our customers expect whatever the Brexit outcome.

We will update our website with further information when it is available.


Brexit – extra information

It’s at times like these, that fraudsters look to take advantage of the current uncertainty. To help you stay safe from scams, here are some things to watch out for:

  • Beware of all unexpected calls, emails and text messages
  • Genuine organisations never ask for your PIN, full password or to move money to another account
  • Never give out your personal or financial details unless it’s for a service you want to use, and where you trust the provider
  • Don’t be pressured into acting quickly – a genuine bank or financial services firm won’t mind giving you time to think
  • Always double-check the web link and company contact details in case it’s a ‘clone firm’ pretending to be a real firm
  • If you get an email, expand the pane at the top of the message and see exactly who it has come from – if it’s a scam, the email address of the sender may be filled with random numbers or be misspelled
  • Beware that fraudsters can ‘clone’ email addresses to make their emails seem genuine
  • Remember the old adage: if it seems too good to be true…it probably is