Looking for Scottish Provident?
Get in touch
If you had a policy with
Please give us a call on:
Customer Service Enquiries for Term Assurance plans – 0345 271 0900
Customer Service Enquiries for Whole of Life plans – 0345 6000 435
Bereavement, Illness & Disability Claims – 0345 271 0007
Lines are open 8am to 6pm Monday to Friday, excluding bank holidays.
Please try to have your paper statement or policy references to hand when you call.
The company I’m looking for isn’t listed. Does that mean my plan isn’t with Royal London?
We’re afraid so. But just because your plan isn’t with us, doesn’t mean all is lost.
To take your search further, there are other sources you can use that are ready and willing to help.
For pension plans
- The MoneyHelper website can help you trace personal pension plans.
- The Pension Tracing Service can help you find workplace pension plans.
My plan was from a number of years ago – will you still have my details?
Absolutely. If the company your plan was with is listed on this page, we can trace it.
All you need to do is give us a call on the number shown, and our experts will be happy to help.
What details will I need when I call?
If you have any paperwork from the company your plan was with, it should hopefully mention a plan, plan number or scheme number. That would be a great starting point.
If you don’t have anything like that, don’t panic. We’ll be able to search for your plan using more general details like your name, address and date of birth.
My partner/relative passed away and I’ve found a statement in their name. Can I still call you?
Of course you can. All you need to do is give us the plan number or plan reference on the statement when you call.