Email us
While we don’t provide a direct email address for general queries, we offer a variety of online forms tailored to specific needs, ensuring your enquiry reaches the right team.
To help us direct your enquiry to the right place, please select from the options below.
General enquiries
Insurance
Write to us
If you’d like to contact us by post, Royal London offers several addresses to help make sure you contact the right team.
By making sure you send your enquiry to the correct address you can help us avoid delays in getting back to you.
Address your letter to one of the following locations, dependent on your original provider:
Find the right address
General enquiries:
Royal London House
Alderley Park
Congleton Road
Nether Alderley
Macclesfield
SK10 4EL
Phoenix Life, Abbey National / Santander:
Royal London
301 St. Vincent Street,
Glasgow,
G2 5PB
Tel: 0345 741 3002
Lines are open 8am to 6pm Monday to Friday, excluding bank holidays.
Scottish Provident:
301 St Vincent Street
Glasgow
G2 5PB
Tel: 0345 271 0900
Lines are open 8am to 6pm Monday to Friday, excluding bank holidays.
RL CIS:
Churchgate House
5th Floor Reception
56 Oxford Street
Manchester
M1 6EU
Tel: 0345 605 7777
Lines are open 8am to 6pm Monday to Friday, excluding bank holidays.
Aegon
Royal London Protection
Customer Service
Sunderland
SR43 4JY
Tel: 03456 00 14 02
Lines are open 8.30am - 5.30pm Monday to Friday, excluding bank holidays.