Online service support

If you're experiencing technical difficulties with our pensions online service, please fill out the form below and we will look into it and get back to you. Our online system will only be available to you if your provider is listed in the drop down below. Find out if you can use online servicing for your policy.

Please use our get in touch form for general enquiries such as changing your address or direct debit details.

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This page is for customers with Personal Menu or Whole of Life plans taken out with Royal London since 2004 or previously Bright Grey.

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