Life Insurance

UK residents aged between 18 and 70. Member of the Armed Forces, Army Reserve (previously known as the TA) or Reservists cannot apply.

This depends on the type of life cover you choose. You can have a lump sum up to £500,000 for all Level Cover and Decreasing Cover policies and up to £2,500 a month for all Family Income Benefit policies, up to a total of £500,000.

You can choose how long you want the cover to last for when you apply for the policy. This can be for as little as 5 years or as long as 50 years, but the cover must end by age 80.

You will only need to answer a few simple health questions when you apply. We don’t need proof from your doctor and we won’t ask for any. Please be honest and accurate to be covered in minutes. Please be aware that if you have not supplied accurate details, we might not pay the full claim amount and your policy could be cancelled immediately.

You’ll need to keep making monthly payments throughout the period of cover, unless you die or a terminal illness diagnosis has been confirmed. You can stop making your payments at any time. If you do, your cover will end and you won't get anything back.

Yes, you can reduce the payment at any time to any amount, subject to the minimum of £7 a month for Life Insurance. If you choose to reduce your payment your cover amount will also reduce. If you have Serious Illness Benefit you may not be able to reduce your monthly payments to £7. This is because the cost of Serious Illness Benefit is worked out separately, even though we take both payments at once. Also, we will never increase your monthly payments.

You cannot increase cover under your existing policy; however, you can apply for a new policy. Acceptance is subject to completion of our application process. Any additional Life Cover policies taken out will be subject to the terms and conditions applicable to that policy at the time they are taken out. Also, your partner can apply for a policy too – as long as they’re eligible for cover.

If you stop making your monthly payments then your cover will stop. It is worth remembering that you won’t get any money back, as this is a life insurance policy and not a savings plan. So you can’t cash in your cover at any time.

Not to worry. Just make sure to pay the full amount within 60 days of the missed payment date and you'll be fine. If you don't pay in that time, we'll have to cancel your policy right after the 60th day. You will not get a refund, receive cover or be able to restart the policy.