What does it cover?
Advised life cover (also known as our Personal Menu Plan) pays a sum of money if you die or become terminally ill during the term of the plan.
Your loved ones could use the money for anything you like. Perhaps you want to leave money for your family or to pay off a mortgage.
This plan is available through an independent financial adviser, who can help you understand all your options before you decide on the right cover for you and your family.
Features of advised life cover
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Payout can be a lump sum or an income
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Choose the amount of cover to increase, decrease, or remain at the same level over the term of the plan
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In many cases, you're covered as soon as you submit your completed application, along with your payment details
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Includes our Helping Hand service. Gives you access to wellbeing support services including a range of hand-picked early care medical services, and a dedicated nurse. And you don't have to make a claim to use it
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Optional Waiver of Premium add-on pays your monthly payments if you're unable to work through illness or injury.
Important things to know
- You can apply if you’re a UK resident aged between 18 and 87
- Your plan can be used to insure you and your partner, if that’s needed
- Your payments will stay the same over the full term of the plan, unless you choose an increasing cover
- Plans start from £5 per month
- You will need to answer medical questions, and may need to attend a medical before your cover starts
- There is no cash-in value at any time
- If you stop paying for your plan, your cover ends and you won’t get anything back.
Add more to your cover
You can add Critical Illness Cover, Income Protection or Life or Critical Illness Cover for an additional cost – when you take the plan out, or later if you want.
How does it work?
Find a financial adviser
They'll ask questions about your finances and lifestyle to make sure you apply for the cover you need, and then send us your application.
What to expect
We'll go through your application and might ask you to go for a medical - this can be arranged for a time that suits you.
When does my cover start?
We'll let you and your adviser know as soon as your cover starts. Once it starts, you'll have access to our Helping Hand service.
Why choose Royal London?
We are mutual
We’re a mutual which means everything we do is for the best interest of our customers. We use our profits to invest in improving our products, not paying shareholders.
Helping Hand
Every advised life cover plan comes with our Helping Hand service - designed to help you maintain a healthy lifestyle and give you support during difficult times.
Our awards
Whether it's for our outstanding products or first-class service, we're delighted to have received several awards over the years.
Example customer story
Mr and Mrs Hussain want to take out enough life cover to protect their £260,000 mortgage. They want the cover to last for 24 years, until the mortgage runs out. They have two children aged 3 and 6 which means they have a lot of demands on their money.
Mr and Mrs Hussain choose advised life cover and their independent financial adviser, John, tailors a plan to suit their needs. He recommends advised life cover on a decreasing lump-sum basis, including our mortgage repayment guarantee. This costs £14.88 per month.
Because of the options available through our advised life cover, John was able to tailor their plan very specifically. Keeping costs down. *
* Source - £260,000 advised life cover, Joint Life First Event (which means both Mr and Mrs Hussain are insured and one claim can be made for whoever dies first, then the plan will end), quoted on decreasing basis using our mortgage repayment guarantee, for 24 years. The price quoted includes our £2.60 monthly plan fee. Mr Hussain is 34 and a non-smoker. He's an accountant - your occupation can affect the amount you pay. Mrs Hussain is 32, and a non smoker. She works as an administration manager. Information correct at March 2023.
About making a claim
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We make things as clear and easy as possible and give you a dedicated claims specialist.
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When you make a claim, we’ll ask if you, your partner and children want expert help as part of our Helping Hand service.
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You’ll need a few documents before you get in touch with us and we have helpful information to make the process easier. Learn about starting the claims process.
95.4%
of Term Life Insurance claims paid in 2022.
Royal London Protection business claims paid (1 January to 31 December 2022)
Helping Hand
Helping Hand is a package of support services and each service is provided by third parties that aren’t regulated by either the Financial Conduct Authority or the Prudential Regulation Authority. These services aren’t part of our terms and conditions and don’t form part of your insurance contract with us, so can be amended or withdrawn at any time. This means that you or your family’s access to these services could be amended or withdrawn by us in the future.
Frequently asked questions
Advised life cover pays a sum of money if you die or become terminally ill, which can be used for anything you like. You might want to leave money for your family, to pay off a mortgage or to help pay for your funeral. You can choose as much or as little cover as you'd like. It is only available through a financial adviser. You can add Critical Illness Cover, Income Protection or Life or Critical Illness Cover for an additional cost.
This plan has no cash-in value at any time and if you stop paying for your plan, your cover ends and you won't get anything back.
If your payment is five weeks overdue, we'll cancel your plan so you won't be covered anymore. We'll write to you to tell you that we've cancelled your plan. If we cancel your plan because of a missed payment, you can ask us to restart it. We'll need you to tell us if there has been a change to the health, occupation or leisure activities of the person covered since your plan start date, so there may be times when we can't restart your plan.
Our claims procedures are straightforward and backed by expert teams who will look to complete the claim and pay out the money as quickly as we can. You or your family won’t have a long, difficult process with us should the worst happen to you and once your claim has been processed, the money will be sent to you as quickly as possible.
When you've been around for as long as we have, you know that life is full of changes. If you need to update details such as names, addresses, or bank details, we can help you make the changes you want.
A financial adviser will use their knowledge and experience to make sure your plan does exactly what you need it to. They will be able to find a suitable policy for your needs and budget.
Advisers charge in different ways – some charge a set fee, others are paid from commission. Your adviser will make this clear in your first meeting with them.
Advised life cover pays a sum of money if you die or become terminally ill, which can be used for anything you like. You might want to leave money for your family, to pay off a mortgage or to help pay for your funeral. You can choose as much or as little cover as you'd like. It is only available through a financial adviser. You can add Critical Illness Cover, Income Protection or Life or Critical Illness Cover for an additional cost.
This plan has no cash-in value at any time and if you stop paying for your plan, your cover ends and you won't get anything back.
If your payment is five weeks overdue, we'll cancel your plan so you won't be covered anymore. We'll write to you to tell you that we've cancelled your plan. If we cancel your plan because of a missed payment, you can ask us to restart it. We'll need you to tell us if there has been a change to the health, occupation or leisure activities of the person covered since your plan start date, so there may be times when we can't restart your plan.
Our claims procedures are straightforward and backed by expert teams who will look to complete the claim and pay out the money as quickly as we can. You or your family won’t have a long, difficult process with us should the worst happen to you and once your claim has been processed, the money will be sent to you as quickly as possible.
When you've been around for as long as we have, you know that life is full of changes. If you need to update details such as names, addresses, or bank details, we can help you make the changes you want.
A financial adviser will use their knowledge and experience to make sure your plan does exactly what you need it to. They will be able to find a suitable policy for your needs and budget.
Advisers charge in different ways – some charge a set fee, others are paid from commission. Your adviser will make this clear in your first meeting with them.
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