1. home
  2. Existing customers Existing customers >
  3. Your products Your products >
  4. Manage your ISA or Unit Trust Manage your ISA or Unit Trust >
  5. Manage your RLUM ISA or Unit Trust Manage your RLUM ISA or Unit Trust

Manage your RLUM ISA or Unit Trust

Top up your investment, change a direct debit, switch funds or transfer an existing ISA.

Your options

When you contact us about your RLUM ISA or Unit Trust you have several options.

Top up your investment

You can add money to any of the RLUM funds you already hold.

Increase or decrease a monthly Direct Debit

You can change the amount you pay into your RLUM ISA or Unit Trust each month by direct debit.

Switch your funds

You can switch the funds you have invested in.

Transfer in from another ISA provider

You can transfer an existing Cash or Stocks and Shares ISA to an RLUM ISA.

Switching your Unit Trust to an ISA

You can move money from your Unit Trust into your RLUM ISA.


The value of your investment can go down as well as up and you could get back less than you paid in.

Important information before you apply

To top up or change your Direct Debit details, you'll need to review, understand and agree to the Key Investor Information (KIID), Supplementary Information (SID) and Costs and Charges Disclosure (CCDD) documents for the funds you'd like to invest in. 

These documents contain all the information you need to know about the fund's investment objectives, past performance, charges, risk/reward profile, terms and conditions and more.

It's also important you keep a copy for your records. Please read these together with the Supplementary Information Document [PDF, 1.2MB].

Once you've read the documents, let us know that you have read, understood and agreed to them to continue.

If there is anything that you don't understand, please call us on 0345 605 7777 and we'll be happy to answer any questions you may have.

Documents

Select an option to manage your fund

By selecting an option in the following dropdown you confirm you have read, understood and agree to the documentation for the funds you want to invest in.

Top up your investment

To top up or add to any of the funds you already hold, just follow these simple steps:

  • Work out how much you want to add to your existing investment.
  • You'll need to check the allowance you have left. If you aren't sure how much you can invest in the current tax year, call us and we'll be able to help you.
  • For more information about your ISA allowance for the current tax year, see the government's Individual Savings Account information.
  • Make a cheque payable to RLUM Ltd, (write your investor ID on the reverse)
  • Complete the RLUM Declaration and return it to us with your cheque to:

FREEPOST RTLX-CXRU-KAUG
RLUM Ltd, 5th floor
Churchgate House
56 Oxford Street
Manchester
M1 6EU

You'll need to complete a new application form if:

You haven't contributed to your investment in the current or previous tax year and wish to top up now,

OR

If you would like to invest in a different fund/s to those you already have.

In these situations, complete the application form and return it to us with your cheque to the freepost address.

Download an application form [PDF, 0.7MB]

Increase or decrease a monthly Direct Debit

If you invest via a monthly direct debit into your Stocks and Shares ISA or Unit Trust, you can change the amount that you invest.

If you want to increase the amount you pay, you can do this by either calling us on 0345 605 7777 or by completing the RLUM Declaration form [PDF, 0.6MB] and returning it to us by post at:

FREEPOST RTLX-CXRU-KAUG
RLUM Ltd, 5th floor
Churchgate House
56 Oxford Street
Manchester
M1 6EU

If you call us to increase the amount you pay, we'll ask you to confirm that you’ve read the relevant KIID before we can increase your direct debit payment.

If you want to decrease the amount you pay, you can call us on 0345 605 777. We’ll carry out your instruction without the need to discuss the KIID. Remember the minimum regular contribution to your investment is £50 per month.

Switching funds

You can decide that you want to switch the funds that you're invested in. You can do this by either calling us on 0345 605 7777 or by completing the RLUM Declaration form [PDF, 0.6MB] and returning it to us by post at:

FREEPOST RTLX-CXRU-KAUG
RLUM Ltd, 5th floor
Churchgate House
56 Oxford Street
Manchester
M1 6EU

If you're calling us to switch your funds, we will ask you to confirm that you’ve read the relevant KIIDs before we can make the switch. Switching is currently free of charge.

Transferring in from another ISA provider

You can transfer both Cash ISAs and Stocks and Shares ISAs from other providers into your RLUM Ltd Stocks and Shares ISA at any time.

If you want to transfer an existing Cash or Stocks and Shares ISA to us you will need to complete an ISA application form [PDF, 0.7MB] and a Transfer application form [PDF, 0.1MB].

Please note a minimum transfer value of £1,000 applies.

Switching your Unit Trust to an ISA

If you already have an ISA with us you can switch your RLUM Unit Trust to your ISA. Providing you're investing in the same funds, all you need to do is call us on 0345 605 7777 and we'll carry out your instruction.

You'll need to check the allowance you have left. If you’re unsure how much you can invest in the current tax year, we can advise you of the allowance on the call. Or you can visit the government's Individual Savings Account information.

If you want to invest in different funds, and you’ve read the relevant KIID for the new funds that you want to invest in, then call us on 0345 605 7777 and we’ll carry out your instruction.

Please remember that as part of the switch we will sell the requested amount in your Unit Trust and purchase the same amount into your ISA. We don't charge for this and the same amount of units will be purchased as sold. But this action could result in a chargeable gain and we recommend that you discuss this with your tax adviser / specialist before requesting the switch.

If you haven't contributed to an ISA with RLUM Ltd in either the current or previous tax year, you will need to complete an application form.

Investment performance

You can find out everything you need to know about your fund and how it's doing on our RLUM Funds page.

You can also get an up-to-date valuation of your investment whenever you need one.

Just call us on 0345 605 7777.

You'll need your Investor ID to hand.

Frequently asked questions

We're always here to help you manage your investment with us. If you need any help you can call us on 0345 605 7777.

If you need financial advice, you will need to speak to a financial adviser. You can find more information about financial advice by visiting our The Value of Financial Advice page.

Yes it is. We're covered by the Financial Services Compensation Scheme. This scheme will protect its investors if a financial services company becomes insolvent and can't meet its obligations to you. The scheme covers up to £50,000 per person, per organisation for unit trust investments.

You can find more information on the FSCS website.

You can find out how your investment is doing by taking a look at the latest fund performance factsheets.

Remember that this is an illustration only and for an accurate value you'll need to call us on 0345 605 7777.

You can also check the daily unit price in our price information on our RLUM Funds page.

You can also call us for a valuation on 0345 605 7777.

You should make your cheque payable to RLUM Ltd. Remember to sign your cheque. Unfortunately, we cannot accept post-dated cheques.

Yes. When you invest in one of our funds, there is a 30 day 'cooling off' period. This gives you more time to think about the investment you have made with us.

But if you invest a lump sum and the unit price of your chosen fund(s) falls between this time, you won't get back the full amount of your investment. This is because we'll adjust the investment for that fall in value.

There is a lead fund manager for each fund, with the exception of the European Growth Trust where there are co-managers.

These managers are supported by a wider team of fund managers, analysts and responsible investing team.

The funds pay distributions at the following frequencies:

  • Sustainable Diversified Trust – quarterly
    Sustainable World Trust – half-yearly
    Sustainable Leaders Trust – half-yearly
    Corporate Bond Monthly Income Trust – monthly
    UK Growth Trust – half-yearly
    UK Income with Growth Trust – quarterly
    European Growth Trust – half-yearly
    US Growth Trust – distributions not normally paid

Phone us:

You can phone us for help with any queries you have about your RLUM ISA or Unit Trust.

0345 605 7777

Lines are open 8am to 6pm Monday to Friday, excluding bank holidays.

If you phone to make a change, we'll ask you a few security questions to verify your identity before continuing.

Write to us:

If you prefer you can write to us at:

RLUM Ltd
Royal London
5th floor, Churchgate House
56 Oxford Street
Manchester
M1 6EU

Email us at RLUMDealers@royallondon.com.