Update your personal details

When you've been around for as long as we have, you know that life is full of changes. If you need to update details such as names, addresses, or bank details, here you'll find the contact information you need to make the changes you want.

Depending on the plan and when it was taken out, you may be able to make updates though our online service. Find out who can use the online service.

Printed documents
We're happy to provide you with alternative formats such as Braille, large print and audio to replace any printed documents that you might get through the post, just ask the customer service consultant when you ring.