Keeping track

If you'd like to see how much you saved in the last twelve months, you can log in to our mobile app.

Using our mobile app, you'll be able to see what your pension savings are worth now and the contributions you've made over the last year, including what the government pays in and any employer contributions.

How do I save more into my pension?

You can make single contributions into your plan at any time. So if you receive a bonus from work, or find yourself with spare money; you could save it into your plan.

You’ll receive tax relief on all single contributions you make to your plan up to a maximum of £3,600 a year or 100% of your earnings, whichever is greater.

Remember, the value of your investments can fall as well as rise and you might not get back the amount invested.

Make a single contribution

Frequently asked questions

When is the end of the tax year?

A tax year runs from 6 April one year until 5 April the next.

Will you send me a P60?

If you’ve taken a taxable income payment during the previous tax year, we’ll send you a P60 in the post. You should receive this no later than Monday 31 May 2021.

Will you accept single contributions after the 2020/21 tax year end deadline?

Yes, you can make single contributions into your plan at anytime. Any single contributions you make after the 2020/21 tax year deadline will be added to your plan in the 2021/22 tax year.

When will the single contribution be added to my plan?

A single contribution will be added to your plan on the date we receive all of the required information and documentation from you or your adviser.

This date may be different to the date we received your payment.

Will you accept requests for income payments after the 2020/21 tax year end deadline?

Yes, any income payments you take after the 2020/21 tax year deadline will be taken from your plan in the 2021/22 tax year.

Is there a limit on the amount of money I can contribute to a pension?

There's a limit on the amount you can invest in pension plan without being subject to a tax charge. This limit is known as the annual allowance.

For more information on the annual allowance, speak to a financial adviser or read our article on tax-free allowances. You may also be able to see how much you've already saved in our mobile app.

Can I carry forward any unused annual allowance into the new tax year?

You can ‘carry forward’ unused annual allowance from the last three tax years. You should speak to a financial adviser for more information on this.

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How do I take money out of my pension?

If you have a Pension Portfolio plan (with Income Release), you may be considering taking money out of your pension before the end of the tax year.

If you haven't already done so, we recommend that you speak to a financial adviser before taking an income from your savings.

Taking money out of your pension

If you’re considering taking money out of your pension without speaking to a financial adviser and you’ve already taken a one-off taxable income payment in the past; you might be able to request an income payment using our online form.

Before you complete your request, you should make sure that you have enough money in your plan to make the income payment and you understand the impact this will have on the rest of your savings.

How to get in touch

If you’d like to speak to us about single contributions, please phone us at: 0345 603 0154

If you’d like to speak to us about income payments please phone us at: 0345 850 8953.

Lines are open Monday to Friday, 8am to 6pm (excluding Bank Holidays).