Managing your money during difficult times

5 min read



In uncertain times like this, thinking about your financial situation can be stressful. But there are things you can do that may help.


Fears over the spread of coronavirus are causing people uncertainty and real worry in different areas of their lives, from their health and wellbeing to work and finances. If you’re feeling any stress around your financial situation or future, read our tips to find out what you can do.

Look at your budget

If you’re ill, you’ve had your working hours reduced or have had to take unpaid holiday it can be a big financial shock. In order to find out how that’s affecting your finances, you need to know what you’ve got coming in and what you spend.

As well as making sure you’re claiming what you’re entitled to – including benefits and sick pay (read on for more on this) – you may need to see if you can cut back on your outgoings. Depending on your spending and needs, that might not be easy. But it’s an important first step.

Cutting back may mean seeing if you can do without things you’d normally buy, as well as getting a better deal on regular spending, such as gas, electricity, phone and broadband. Read our guide on ‘How to cut your bills’ for more information on how to do this.

Review any debts or loans

Debts that may have been affordable a few weeks ago could now be causing you to worry if your income has dropped or might do so. Some banks have offered to defer mortgage and loan payments for a limited period for people affected by coronavirus. Contact your lender to see what their policy is around repayments.

Some have also offered extra temporary support like increases in limits for credit card borrowing and cash withdrawal – again, check with your bank what they’re providing. If you do need to use a credit card to pay for essentials while things are a bit tight, make sure you plan how you’re going to make the repayments and be clear on what the restrictions are.

If you’re worried about debts or struggling to repay them, debt advice charities like StepChange or National Debtline offer free support and guidance.

Check if you’re entitled to sick pay

If you’re an employee earning at least £118 a week in the 2019/20 tax year (£120 a week in 2020/21) you’re entitled to Statutory Sick Pay (SSP), which gives you £94.25 per week in 2019/20 (£95.85 in 2020/21) for up to 28 weeks. If you’re on a zero-hours contract you can also claim SSP, as long as you meet the condition above.

Usually you need to be off work for four days in a row before SSP kicks in, but if your absence is related to coronavirus it will now be paid from the first day. You could also get extra sick pay from your employer – these schemes are often more generous than SSP so it’s worth checking your contract or asking your HR department.


See if you can claim any benefits

If you’re self-employed, a contractor or a freelance worker it’s very likely that you won’t receive SSP. If you become ill, you may be able to claim Employment and Support Allowance, or if you need help with childcare or housing costs you may be entitled to Universal Credit.

If you need them, check if you’re eligible for any benefits as soon as possible and don’t put off making a claim as it can take a while to process – the benefits calculator from financial support charity Turn2us can help you to work out what you’re entitled to.

Review your insurance policies

If you can’t work, check to see if you have any insurance policies that could help with your income or mortgage payments. If you do, make a claim as soon as you can – check the terms and conditions of your policy to see if and when you might be able to claim.

Spend less, save more

You may not be able to build up savings if your income has dropped, but if you’re able to save, it’s worth building up a cash buffer for emergencies. Even saving a small amount is better than nothing.

If you’re working from home rather than commuting to work, you’ll be spending less on travel and possibly things like lunches and coffees – you could consider putting this money into a savings account instead.

It’s also worth reviewing regular subscriptions like gym memberships that you may be able to freeze or cancel if you’re not going to use them for a while – just remember to check any terms and conditions beforehand to see what your options are and when (or if) you can make changes.

Don’t panic about your investments

If you have a pension (or an investment product), try to not panic if you see the value going down. It’s important to remember that pensions are long-term investments – and it’s normal for the value of investments to go up and down.

While it might be tempting to move investments now, it could be worth taking more of a long-term view, depending on what stage of life you’re at. If you’re thinking about switching anything or taking money out of your pension, it’s a good idea to speak to an independent financial adviser to consider your options.

Watch out for scams

Fraudsters often take advantage of uncertain situations like the coronavirus outbreak to scam people out of their money. Make sure you’re clued up on the different types of scams out there, how to recognise and report them, how to protect yourself and what to do if you think you’ve been the victim of a scam. Read our guide on avoiding scams for more information.  

Support for your finances

The Government has drawn up a number of emergency measures to help protect our personal finances during the coronavirus crisis.


See our summary about Support for your finances

Our coronavirus statement

We’re seeing significant swings in global financial markets as a result of fears over the spread of coronavirus and the containment measures being put in place.


Read the full statement about Our coronavirus statement