Independent Governance Committee
The primary purpose of the Independent Governance Committee (IGC) is to act independently to assess the ongoing value for money provided to Royal London's Workplace Pension and Investment Pathway customers. This is done by reviewing;
- Plan charges;
- Transaction costs;
- Investment strategy and performance; and
- Customer service and communications.
The findings are collated in an annual report which is published on this web page.
The majority of members of the IGC are independent.
Read our full terms of reference [PDF, 245KB].
Peter Dorward - Chair
Peter has over 40 years’ experience in investment management and the broader financial services industry, both in the UK and overseas. For the last 25 years, he has held senior management and executive positions in investment management firms. Since 2014 Peter has been Managing Director of IC Select, a private limited company specialising in the provision of investment governance support, and the evaluation and oversight of investment service providers to UK pension funds.
Peter holds an MBA from Edinburgh Business School, Heriot Watt University, a FT Non-Executive Director Diploma and has completed executive education programmes at Henley Management College and Harvard Business School.
Rosie Bichard - Independent Member
Rosie has worked in financial services since 1990, principally as a global equity investor and analyst at several blue-chip fund management firms with a focus on the consumer sector. Her role has involved considerable engagement with senior management and boards of investee companies over many years.
She now holds various board positions including as a Non-Executive Director of UBS Asset Management Funds Ltd.
Rosie is a Chartered Financial Analyst and has completed executive education programmes at London Business School and Harvard Business School, and gained the Competent Boards ESG Certificate Program in 2021.
Julie Russell - Independent Member
Julie is a Chartered Insurer with over 39 years’ experience in Financial Services. Recently retired from Standard Life Aberdeen where she held several senior leadership and Board level roles, latterly as Executive Director Advice, 1825 financial planning and advice. During her career she has developed a breadth of knowledge and experience delivering services to and supporting customers. Key responsibilities and experience have ranged across; strategy, business and commercial planning, omni channel customer and workplace member guidance, advice and service delivery, proposition design and delivery, firm acquisition and integration, as well as holding key positions on various Boards and Committees.
Louise Eldred - Independent Member
Louise is an actuary with over 30 years’ experience in the mutual sector. As Equitable Life’s With-Profits Actuary she advised management and the Board on the fair treatment of with-profits policyholders and played a key role in designing and implementing the transformation of Equitable Life’s business in 2019 that distributed the Society’s surplus assets to with-profits policyholders.
Louise has worked in positions subject to significant regulatory oversight, requiring technical aptitude and commercial awareness. Throughout her career Louise has focused on prioritising the needs of customers, with a particular interest in ensuring the complexities of policies and investments are explained in a clear and understandable way.
Ewan Smith - CEO Office Director, Royal London
Ewan is an actuary with over 35 years’ experience in Financial Services. He is currently the CEO Office Director and joined the Royal London Group in 2001 when Scottish Life became part of Royal London. Ewan has filled several senior leadership roles in Royal London focusing on proposition strategy across both pensions and protection. Ewan is also a member of Royal London’s Investment Advisory Committee, a director of Royal London Asset Management and a Trustee of the Royal London Group Pension Scheme.
Jo Kite - Chief Customer Officer, Royal London
Jo Kite re-joined Royal London in 2021 as the Chief Customer Officer. She is a member of the Royal London Group’s executive committee and is responsible for devising and executing strategy for UK customers.
Jo has extensive experience in financial services, having started her career at Aviva in 1993. She trained and qualified as an actuary and held a number of senior management positions at Aviva in both the UK and Europe. Prior to joining Royal London, she was Managing Director at Willis Towers Watson, leading their Defined Benefit Scottish business, Defined Contribution Consultancy practice, and Master Trust business. She has led Marketing, Proposition, Operations and Finance functions at executive levels across Platforms, Retirement and Workplace at Standard Life and more recently Royal London.
Want to learn more about how Royal London is run? Welcome to our corporate governance section, where you can find information on exactly that.
Contact the IGC
You can also contact the IGC direct via e-mail at royallondonIGC@royallondon.com.
Please note that if you simply require information or work to be done by Royal London on your own policy, you can find the best way to Royal London on our get in touch page.