What we’ll be sending you

Welcome communications

Getting your pension journey with us off to a great start with all the important details.

Building your pension

Helping you keep an eye on your pension with yearly updates and video statements.

Planning for retirement

Preparing you for retirement with information on how to take your pension.

Welcome communications

After enrolling in a new workplace pension scheme with us, we’ll send you a
joining letter. And after your employer sends in your first contribution, we’ll send
you a welcome pack.

Each will include the following:

Joining letter

  • An introduction to the group personal pension plan.
  • How much you and your employer will contribute to the plan each month.
  • How to opt out if you don't want to be part of the pension scheme.
  • What your plan could be worth at retirement.

Welcome pack

  • Your plan details.
  • A helpful guide to your new group personal pension plan.
  • Your plan certificate.
  • A plan booklet.

Building your pension

Once you’ve settled into your new plan with us, we’ll continue to stay in touch. Every year, we’ll send you a pension statement which will update you on:

  • how your pension is performing.
  • contributions paid in.
  • how much money you have in your pension.

You’ll receive your statement in the post so it’s important you keep your personal details up to date.

We’ll also be in touch if there are changes to your details or important updates related to your pension.

 

Video pension statements

  • We know that there’s a lot of information in your pension statement and it can be overwhelming. So to help you understand a little better, we’ll send you a video which sums up your pension statement.
  • This 2-minute video will describe how your pension has performed in the last 12 months.
  • We’ll email you a link to your video statement after you’ve received your statement through the post. Watch our example statement to see the type of video you’ll receive.  

Hi Katie, we want to help you get the most from your Royal London Pension Plan.

This short video will give you an overview of your pension savings as at 30 April 2024, and what this might mean for your future.

At this date, your total plan value was around £190,000.

This is made up of what you've paid into your plan, what your employer has paid in, how much your pension savings may have grown, any money you've taken out of your plan, the charges you've paid, and, if your plan's eligible, any ProfitShare that we've awarded.

Let's look at how your pension savings have changed since your last yearly update.

In the last 12 months, here's what's been paid into your pension.

Your plan has grown by this amount, minus any charges and money you've taken out of your pension.

Your pension has been boosted by this amount in ProfitShare.

And here's where your pension savings are invested.

It's important you review your investment choices to make sure they meet your retirement goals and your attitude to risk.

If the expected contributions into your plan continue until you're 67, we've estimated it could be worth £450,000 when you retire.

This could give you an annual income of £24,000, which is £2,000 each month.

To check you're on track, you could use our Pension Planning Calculator, which you can find on our mobile app.

And you may want to consider your contributions and how much you're paying in, to help you achieve the retirement lifestyle you're hoping for.

And to stay in control of your pension savings, you could download our mobile app.

Katie, thanks for watching, and saving with Royal London.

Planning for retirement

We’ll send you a reminder 5 years before your retirement age followed by another every year. These communications remind you of your options as you approach your pension age.

Retirement ages vary depending on personal and financial circumstances. So if you need help deciding what’s best for you, we recommend speaking to a financial adviser.

Tools and resources

Share in our success

As a mutual, we think our customers should share in our success. So when we do well, we’ll aim to boost your pension savings by adding a share of our profits to your plan each year.

We call this your ProfitShare.