Pension transfers videos

Here you’ll find videos to help you understand the risks and benefits of transferring your pension savings, as well as handy demos on how to transfer using our mobile app.

Weighing up your options

This video can help you understand the risks and benefits of pension transfers, so you can make an informed decision.

Today I’m going to provide information to help you decide if transferring your pension savings to a new plan with Royal London is right for you.

What we’ll talk about today:

Transferring your pension savings

Supporting you in making the right decision

About Royal London

You can transfer pension savings you’ve built up in previous pots to us. This is called ‘transferring your pension’.

These won’t automatically transfer across when you start a new Royal London pension but the good news is, you can transfer at any time.

It can make things easier to manage by combining pension savings but typically, there are certain things to consider before deciding to transfer. Everyone’s circumstances are different and transferring your pension savings has both risks and benefits.

That’s why, it’s important to understand the advantages and disadvantages of a pension transfer by weighing up your options, comparing plans and considering all the risks and benefits to make sure it’s right for you.

And if you’re unsure, we recommend you speak to a financial adviser.

There’s a lot to think about when it comes to transferring your pension savings. While there could be benefits in transferring, it’s important to take time to understand the risks.

The following slides should help you get comfort in your decision as we talk through the key things to look out for.

Does your plan with your existing pension provider have any features or benefits that you could lose if you decide to transfer?

Depending on how long your plan has been active, you may not have any of the features or benefits listed. But it’s always wise to check because once you transfer, any features or benefits attached to your plan may not be replaced.

Look out the plan details from your current pension provider – if you don’t have them to hand, you can request these from them or you can ask them to provide this information. And then use this list to check if your plan has any of the following features or benefits:

Guaranteed Annuity Rate (GAR)

This is a guaranteed minimum level of income that a pension provider will pay when you start taking your pension savings. It will generally be higher with your existing provider than the rates available in the market when you retire. And because this is such a valuable benefit you should seek financial advice before making any decision.

Loyalty bonus

Some pension schemes reward customers with a loyalty bonus after a set number of years. This could be paid by giving back some of your annual management charge or as a lump sum when you come to take your pension savings, depending on the scheme. Usually if you choose to leave a pension scheme that has a loyalty bonus you’ll lose this benefit so it’s important to consider the impact this may have on your retirement planning and seek advice.

Protected tax-free cash

Tax-free cash is the money you can take as a tax-free lump sum when you begin to take your pension. It’s currently set at 25% of the fund. Older pensions may allow you to withdraw a higher percentage of tax-free cash. In some circumstances, you can transfer this benefit to your new pension. This ring-fenced amount is called Protected tax-free cash. If you choose to transfer your pension savings, it may be possible to keep this entitlement.

Protected pension age

Currently age 55 is the earliest you can start taking your pension. Your existing provider may allow you to take your pension when you’re younger than 55. This is called your protected pension age and it’s possible to protect this benefit in some circumstances.

Employer benefits

There are a range of features and benefits an employer may add to a pension scheme. You should speak to the pension provider of any pension pots you’d like to transfer to get more information about any benefits you have on your plan.

So what is an AMC and why does it matter?

All pension providers apply a yearly charge for managing your plan. This is known as the Annual Management Charge or AMC.

It’s taken automatically each year from the value of your pension savings.

It’s worthwhile taking the time to understand and compare plan charges because if you choose to transfer your pension savings into a new plan it could mean you pay higher or lower charges.

There's no extra cost to transfer your pension savings into a new plan with us but it’s worthwhile contacting the pension provider of any pension pots you’d like to transfer to find out if they’ll charge you for moving your savings.

If you decide to transfer your pension savings into a new plan, you could benefit from a wider choice of investments. Investments which have a wide range of assets classes like equities, property and bonds can help reduce the risk of any market falls as these can be spread to help your investments cope with the market’s ups and downs.

You can choose your own investments and if you decide to do this, it’s important to think about how much risk you're willing to take. Higher risk investments can help your money grow more but there's also a greater chance of losing money. And with lower risk investments, your money may not grow as much as you want it to.

It’s important to regularly review your investment options to make sure they’re meeting their overall objectives and are giving you the best returns for the level of risk you are comfortable with. Each fund’s performance has a benchmark: a gauge against which the performance of the fund can be measured. It’s important to remember that past performance is not a guide to future performance, so you need to regularly review performance. This is something you can do yourself, get a financial adviser to do or sometimes the pension provider will do this on your behalf.

At Royal London if you’re invested in our Governed Range, we regularly review this. And if our experts decide that the mix of assets needs to be adjusted, it happens automatically on your behalf, you don’t need to do anything. This ongoing governance comes at no extra cost to you.

To explore what your existing pension savings might be worth, based on the investment choice and chosen retirement date for your Royal London plan, you can request a personalised illustration from our online service.

By keeping a close eye on your pension you can check it’s doing what you need and make sure it remains suitable for you, your needs and your future.

It’s important to understand the advantages and disadvantages of a pension transfer as it may not be in your best interests to transfer your pension savings to us.

If you’re not sure transferring is right for you, you should speak to a financial adviser. You can find one in your area by visiting royallondon.com/find-a-financial-adviser

Advisers may charge for their services – though they should agree any fees with you upfront.

By taking the time to understand all of the things we’ve talked through today, should help you make a decision that’s right for you.

Here’s some facts to help you get to know us better:

We’re a mutual

We’re the UK's largest mutual life, pensions and investment company. And as a mutual, we’re owned by our members. So when we say we put our customers at the heart of our business, we really mean it - looking after your best interests is what we’re all about.

ProfitShare

We'll aim to give your pension savings an extra boost by adding a share of our profits to your plan each year. There’s no guarantee we'll be able to award ProfitShare every year but if we do well, so do you. We’ve call this your ProfitShare.

Five star service

When it comes to service, we think you deserve the royal treatment. We put people at the heart of everything we do – and underpin our personal service with technology. That’s why we’ve won five stars for service for the last 13 years in a row.

Requesting a transfer pack on our mobile app

This demo takes you through the steps for requesting a transfer pack using our mobile app.

In this short video we'll show you how our app can be used to request a transfer pack from us if you're thinking of transferring a pension to us.

Before we start we'll help you understand what you need to think about before we can do anything. Transferring may not be in your best interests as you may lose valuable benefits which can't be replaced. We also recommend you speak to a financial adviser before making a decision.

To start, you should click request a transfer pack.

We then have some helpful guides for you. So you know what to expect, what happens and what we'll be doing.

For us to be able to send a transfer pack out, all we need is your plan number and the  name of the  provider for the pension you're transferring from.

You'll also see the detail of what information we might request from the other provider.

You then just need to click the agreement for us to request more information.

To end, there's a quick thank you from us. We'll then send you a transfer pack in the post and be in touch with you if we need any more information.

Completing a transfer on our mobile app

If you decide transferring is right for you, you can confirm your transfer using our app. This demo will show you how.

In this short video, we'll show you how our app can help you transfer your pension to us once you've received your request to transfer pack.

Before we start, we'll help you understand what you need to think about before we can do anything.

Transferring may not be in your best interests, as you may lose valuable benefits, which can't be replaced. We also recommend you speak to a financial advisor before making a decision.

To start, you should click ready to transfer.

We then have some helpful guides for you, so you know what to expect, what happens, and what we’ll be doing.

For us to be able to receive your pension transfer, all we need is the plan number and the name of the provider for the pension you're transferring from.

You also need to confirm that the full plan value is to be transferred.
You then just need to agree to our privacy notice and the declaration for us to be able to start transferring your pension to end. There's a quick thank you from us, we'll then start the pension transfer process and we'll be in touch with you if we need any more information.