Our operational climate pledges

We think the next decade will shape future generations so we are taking immediate action in our operations to help tackle climate change.


Our climate pledges to reduce our carbon emissions:

  • We’re aiming to achieve net zero** in our direct operational emissions by 2030

  • We’ll reduce our internal paper use by 90% and external paper use by 50% by 2025

  • We’ve moved over 2,000 colleagues to a new energy-efficient workplace in Alderley Park, Cheshire

  • We continue to send zero waste to landfill and will reduce our total waste by 50% by 2025

  • We’ll source 100% renewable electricity to use across our business by 2025

  • We're working in partnership with Mitie to reduce our waste and energy use even further

  • We’ll halve our company car emissions by 2025, through travelling less and switching to all-electric vehicles

  • In 2020 we achieved carbon neutrality in our operational energy use through carbon offsetting. We have an action plan to reduce our need to offset year on year

  • We’ll halve our rail and air business travel carbon emissions from this year onwards.

* Using 2019 as our baseline year.

** Net zero is the balance between the carbon emitted into the atmosphere and the carbon removed from it.

How we're achieving Operational Carbon Neutrality by helping households in Guatemala

We’ve partnered with ClimateCare to support the Household Cookstoves in Guatemala project to offset the emissions generated by our offices and operations last year.

Most households in Guatemala use inefficient and conventional open fires to cook food, heat homes and make water safe to drink. These open fires demand large amounts of fuelwood – largely from non-renewable sources – the burning of which releases GHG emissions. In addition to contributing to global emissions, open fires release harmful pollutants that cause respiratory problems, mainly impacting women and children.

A single stove reduces the amount of firewood used by households by up to 58% and saves 3.8 tonnes of CO2e per year. This helps to improve forest management and maintain forest stocks in Guatemala, a sector identified by the national climate programme as critically vulnerable.

woman standing next to the stove
people standing next to the stove
people atanfing with the stove and smiling

The use of these improved cookstoves also notably reduces inhalation to toxic fumes such as carbon monoxide. Also, efficiency improvements lower household expenditure, saving both time and money previously needed to collect or purchase higher amounts of firewood. These savings directly improve the quality of life for families in Guatemala.

Carbon revenue is used to invest in research and development to improve the efficiency of stoves, as well as making the product scalable and available to more families. The carbon finance also helps to maintain the operations of two stove manufacturing facilities in Guatemala, which currently employ 40 local people.

We are aligning with the following United Nations Sustainable Development Goals:

United Nations Sustainable Development Goals - 1. Quality education, 4. Decent work and economic growth, 8. No poverty, 13. Climate action,15. Life on land