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Mutuality

Since we were founded in 1861, we have been proudly customer-owned.

Our mutuality

Being a mutual allows us to focus on the long term for the benefit of our customers and their families. We generate value for members, customers and wider society, not shareholders.

We're proud to say we have over two million members, and our mutuality remains as relevant to us now as when we were first established.

Mutuality explained

Mutual companies like Royal London are customer owned. But what does this really mean?

Find out more  

Working for customers

We design products and services that put your needs first, while helping to build financial resilience for you and wider society.

Learn about financial resilience  

Working for members

We’ve got a track record of boosting your pensions with a share of our profits and aim to invest responsibly on your behalf.

Discover ProfitShare  

Working for advisers

We champion the importance of impartial financial advice and long-term outcomes for your clients.

Royal London for advisers  

Working for investors

Driven by our Purpose, we look to act and invest responsibly.

Learn more  

Supporting you

From articles and guides to help you manage the rising cost of living, to tips and information on financial wellbeing and saving for retirement, we're here to support you.

Find out how  Find out how

Supporting society

We aim to have a positive impact on society through our social impact work and partnerships.

Find out how  Find out how