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We understand that for our customers, money is about more than the products they have with us. The Covid-19 pandemic has left many people financially vulnerable, and we’re supporting initiatives to try and prevent this.
We want to help people understand the pensions and benefits system, overcome its complexities, and make sure no one misses out on the money they’re entitled to. We use our voice to get the message across – lobbying the Government, campaigning for positive change and championing the power of advice and guidance.
We help society and our customers with their wider financial capability and wellbeing, beyond our products and services.
Lost for Words
Find out all about Lost for Words, our digital exhibition with acclaimed photographer Rankin, that reminds us that everyone will benefit from talking about death.
The value of financial advice
We believe in the value of professional advice. Our guide explains what an independent financial adviser can help with, where to find one and some questions worth asking.
Our financial guidance service
We provide information and guidance on a wide range of issues to help customers make the most of their pension savings, and point them in the right direction if they need more support.
Articles and guides
We want our customers to be as informed as possible when it comes to their finances and making financial decisions. So we provide useful guidance and tips to help you understand your money better.