At Royal London, we’re driven by the needs of our customers and we want to build meaningful relationships with them. We’re proud to be a mutual and we want to show people the benefits of being with a company like ours.
We truly care about our customers – they always come first – and we take action to demonstrate this. Unlike other companies, we have no shareholders, so there are no dividends to pay and no short-term demands to answer to.
You can be confident that everything we do has the best interests of our members and customers, and their long-term financial wellbeing, at heart. We take pride in delivering value and outstanding service to give them the best possible experience.
Breaking the silence around death
Our new book How to Die Well is a practical guide to death, dying and loss, featuring inclusive cultural conversations and all-important support and resources for anyone dealing with death.
It's everyone's business
Royal London is a purpose-driven modern mutual and this is reflected in the strengths we have across our business.