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- Mutuality Mutuality
At Royal London, we’re driven by the needs of our customers and we want to build meaningful relationships with them. We’re proud to be a mutual and we want to show people the benefits of being with a company like ours.
We truly care about our customers – they always come first – and we take action to demonstrate this. Unlike other companies, we have no shareholders, so there are no dividends to pay and no short-term demands to answer to.
You can be confident that everything we do has the best interests of our members and customers, and their long-term financial wellbeing, at heart. We take pride in delivering value and outstanding service to give them the best possible experience.
Mutuality, and sharing responsibility for building a better future, are at our heart – and we’re all in it together.
Making the world a better place
While 2020 was full of challenges, we all saw how the little things we did for each other made a big difference. Our new social media campaign aims to highlight how we're all supporting each other and our communities in 2021.
Lost for Words exhibition
Find out all about Lost for Words, our digital exhibition with acclaimed photographer Rankin, that reminds us that everyone will benefit from talking about death.
It's everyone's business
Royal London is a purpose-driven modern mutual and this is reflected in the strengths we have across our business.