We focus our social impact work through our charity partnerships with Turn2us and Cancer Research UK and, through our Changemakers Programme, we enable innovative social enterprises to scale and grow.
As a proudly customer-owned business, we focus on the long term for the benefit of our members, customers and their families – which includes delivering positive societal change.
Our impact so far
Over £2.8m
donated to support our social impact work in 2024.
£1.2m
invested over three years in our award-winning Changemakers Programme, to develop innovative social enterprises.
Over £1.4m
donated and raised for Turn2us, enabling approximately 225,000 people to access the Turn2us helpline.
1% of our operating profits
committed to our social impact work for each of the past four years, totalling over £8m.