Royal London launches leading income protection proposition

Published  04 June 2024
   3 min read
  • Introduction of leading minimum income guarantee – rising to £21,000 from £18,000 (£1,750 per month from £1,500) and to £42,000 from £36,000 (£3,500 per month from £3,000) for doctors and surgeons
  • Significant reduction in evidence required to prove fixed costs for self-employed, only 12 months rather than three years
  • Customers will now benefit from a grace period of three months allowing them to maintain their own occupation status, if not working or in between jobs at point of claim – this is particularly useful for contractors
  • Income replacement ratio increased to 65% of first £60k then 50% up to £250k

Mutual insurer, Royal London, has today announced a series of propositional updates to ensure its Income Protection (IP) product provides better outcomes for clients.

A series of improvements to strengthen and expand the flexibility of its IP product have been introduced making it easier to claim, with features specifically for the self-employed, and payout limits across the board that reflect today’s higher living costs.

Leading minimum income guarantee

One of the key elements that customers look for in the product is certainty that their income will be replaced. Royal London has introduced a leading income replacement guarantee which will allow customers to claim up to £1,750 every month, rising to £3,500 for doctors and surgeons, helping to support changing employment patterns.

Supporting the self-employed and contractors

IP insurance improves financial resilience by providing a percentage of an individual’s regular income when they are unable to work due to illness or injury. It’s even more crucial for the self-employed to be able to replace their earnings, as unlike employees, they don’t have employer benefits or statutory sick pay and can therefore find themselves more financially exposed.

With that in mind, Royal London has introduced changes that strengthen the financial safety net for those who are their own boss by improving the flexibility around fixed costs. Instead of asking to see evidence, such as lease agreements, office rental payments or phone contracts, over a three-year period, the insurer will now require just 12 months of costs. This is great news for those relatively new to self-employment who previously wouldn't have had sufficient evidence.

Against a backdrop of the higher costs that households have faced in recent years, Royal London has increased its replacement ratios so claimants can receive a pay out with a higher percentage of their salary. The changes mean policies now pay 65% of the first £60,000 of the customer's salary plus 50% of the remaining amount up to £250,000 as a monthly benefit when the policyholder is too ill to work. This means that someone earning £60,000 can now receive up to £3,250 a month, up from £2,875 previously.

Jennifer Gilchrist, protection specialist at Royal London, said:

"The pandemic followed swiftly by the cost-of-living crisis has impacted almost everyone’s everyday finances. It has focused people’s minds on the need for longer-term financial resilience and protecting themselves and their loved ones should hard times hit.

"In doing so it’s been a catalyst for people seeing the importance of protecting their income and, as a result, Income Protection sales have seen double digit growth. This could be Income Protection’s coming of age moment.

"Looking at the market there’s a completely underserved group with a huge income protection gap – the self-employed. The latest figures show over one in ten workers or 4.25 million workers in the UK are self-employed, yet only a tiny fraction are protecting their income. That’s why it’s so important that we as an industry continue to work together to promote the benefits of Income Protection and why we’ve strengthened our proposition to help broaden the appeal of a solution that has flown under the radar for too long.

"We hope that as well as creating a greater awareness, making propositional changes that better serve this group can help address the gap."

Charlotte Rogers, Protection Specialist at Radcliffe & Co Independent Financial Advisers, said:

"It’s encouraging to see that Royal London has listened to market feedback, addressing key issues and introducing changes that will make a real difference.

"A minimum benefit guarantee of £1,500 (or £3,000 for doctors and surgeons) has been the limit for many years with most insurers, and the increase is definitely more reflective of the typical amount needed to maintain essential expenditure. Similarly, a much higher percentage of an average person’s income is required now in order to cover essentials, so increasing the sum assured limits will enable more families to stay financially resilient, with spending more likely to be covered in full.

"The self-employed can be financially vulnerable without employer sick pay schemes or Statutory Sick Pay to fall back on, so making it easier for this group to cover the fixed costs of running their business means they are able to support themselves and their family with an income more reflective of their typical take home pay before they had to make a claim.

"We also often find that contractors take time off in between projects to holiday and so by allowing a ‘grace period’, it gives clients confidence that they can take time off between contracts knowing that should anything happen to them, their long-term income is still protected.

"I applaud Royal London for making changes that will add value to a client’s policy and enable more claims to be paid. With Income Protection sales increasing as consumers are becoming more and more reliant on their incomes with ‘emergency savings’ depleting, we need policies that remain fit for purpose and relevant to current needs."

For further information please contact:

Neil Cameron, PR Manager

About Royal London

Royal London is the largest mutual life, pensions and investment company in the UK, and in the top 30 mutuals globally, with assets under management of £162 billion, 8.6 million policies in force and over 4,200 employees. Figures quoted are as at 31 December 2023. Learn more at