We understand that for our customers, money is about more than the products they have with us. The Covid-19 pandemic has left many people financially vulnerable, and we’re supporting initiatives to try and prevent this.
We want to help people understand the pensions and benefits system, overcome its complexities, and make sure no one misses out on the money they’re entitled to. We use our voice to get the message across – lobbying the Government, campaigning for positive change and championing the power of advice and guidance.
We help society and our customers with their wider financial capability and wellbeing, beyond our products and services.
Breaking the silence around death
Our book How to Die Well is a practical guide to death, dying and loss, featuring inclusive cultural conversations and all-important support and resources for anyone dealing with death.
The value of financial advice
We believe in the value of professional advice. Our guide explains what an independent financial adviser can help with, where to find one and some questions worth asking.
Our financial guidance service
We provide information and guidance on a wide range of issues to help customers make the most of their pension savings, and point them in the right direction if they need more support.