Key financial information

How are we doing?

We've been honest with our customers and members since the beginning, and today we're still proud to conduct our financial dealings openly and honestly. Here you'll find a number of documents that show you our past and current financial performance.

Financial calendar

Here you’ll find details for our key events in 2019, such as our financial results, Annual General Meeting and subordinated debt interest payment dates.

View our calendar about Financial calendar

Country-by-country reporting

We adhere to The Capital Requirements Regulations (2013) - also known as Country-by-Country reporting.

Learn more about Country-by-country reporting

Annual reports

View our recent Annual Reports to learn more about our financial performance, employee engagement, customer service and more...

Find out how we're doing about Annual reports

Annual report archive

We have compiled past annual reports in digital format ready for download.

View the archive about Annual report archive

Section 172 disclosure

For periods beginning on or after 1 January 2019, all large companies are to include a separate statement in their strategic report that explains how its directors have had regard to wider stakeholder needs when performing their duty under S172 of the Companies Act 2006.

View S172 disclosures about Section 172 disclosure