When will I become eligible for my gift card?

If you have bought a Royal London policy directly, you may be eligible to receive a gift card after you have made your sixth monthly payment (first policy only per person). You will have been aware of the gift card amount and retailer at the time of purchase.

Eligibility

In order to receive your gift card you must have taken out one of our eligible products and:

  • Made six monthly payments
  • Provided us with your gift choice selection (where applicable)

Please note if you have purchased your plan via one of our partners (such as the Post Office), you may not be entitled to the gift card and their terms and conditions will apply. It will also be their responsibility to communicate these with you at the time of purchase.

When will I receive my gift card?

When you receive your gift card depends on whether or not you gave us your email address at the time of purchase.

If you provided your email address, we’ll send you an email within 9 days after you’ve made six monthly payments. This will include instructions on how to select and redeem your gift card online, which will be provided to you as an E-Gift Code.

Date of your first monthly payment Month you will become eligible to receive your gift card
1 January to 31 January 2020 After you make your payment in June 2020
1 February to 29 February 2020    After you make your payment in July 2020
1 March to 31 March 2020  After you make your payment in August 2020
1 April to 30 April 2020  After you make your payment in September 2020
1 May to 31 May 2020  After you make your payment in October 2020
1 June to 30 June 2020   After you make your payment in November 2020

 

What should I do if I didn’t provide my email address?

If you didn't provide your email address at the time of purchase but you did make your retailer choice, we will simply post your chosen gift card out to you, after you have made your sixth monthly payment. Your gift card should then arrive 4-5 weeks later in the post. 

If you did not provide your email address or make your retailer choice at the time of purchase, you can still receive your gift card as long as you've let us know your choice before your sixth monthly payment. Once you've made your choice and your sixth monthly payment, your gift card should then arrive 4-5 weeks later in the post.

If you haven't given us an email address, but would prefer to receive your gift card via an email with a  unique E-gift code just give us a call on 0345 600 7788 before you have made your sixth monthly payment.