When will I become eligible for my gift?
What should I do if I didn’t provide my email address?
If you didn't provide your email address at the time of purchase but you did make your gift choice, we will simply post your chosen gift out to you, after you have made your 8th monthly payment. You'll typically receive your gift card in the post within 4-5 weeks, or your cash via a cheque within 3 weeks.
If you did not provide your email address or make your gift choice at the time of purchase, you can still receive your gift as long as you've let us know your choice before your 8th monthly payment. Once you've made your choice and your 8th monthly payment, your gift should then arrive 3-5 weeks later in the post.
If you haven't given us an email address, but would prefer to receive your gift via an email with a unique e-gift code just give us a call on 0345 600 7788 before you have made your 8th monthly payment.