When will I become eligible for my gift?

If you have bought a Royal London Over 50 Life Insurance policy directly, you may be eligible to receive a gift after you have made your 8th monthly payment (first policy only per person). You will have been aware of the gift amount and retailer at the time of purchase.

Eligibility

In order to receive your gift you must have taken out one of our eligible products and:

  • Made 8 monthly payments
  • Provided us with your gift choice selection (where applicable)

Please note if you have purchased your plan via one of our partners (such as the Post Office), you may not be entitled to the gift and their terms and conditions will apply. It will also be their responsibility to communicate these with you at the time of purchase.

When will I receive my gift?

When you receive your gift depends on whether or not you gave us your email address at the time of purchase.

If you provided your email address, we’ll send you an email within 9 days after you’ve made 8 monthly payments. This will include instructions on how to select and redeem your gift online, which will either be provided to you as an e-gift code or, if you selected cash, will be posted to you via cheque. You'll typically receive this in the post within 3 weeks of making your 8th monthly payment. 

Date of your first monthly payment Month you will become eligible to receive your gift card
1 September to 30 September 2020   After you make your payment in April 2021
1 October to 31 October 2020     After you make your payment in May 2021
1 November to 30 November 2020 After you make your payment in June 2021
1 December to 31 December 2020  After you make your payment in July 2021
1 January to 31 January 2021 After you make your payment in August 2021
1 February to 28 February 2021  After you make your payment in September 2021
1 March to 31 March 2021 After you make your payment in October 2021

 

What should I do if I didn’t provide my email address?

If you didn't provide your email address at the time of purchase but you did make your gift choice, we will simply post your chosen gift out to you, after you have made your 8th monthly payment. You'll typically receive your gift card in the post within 4-5 weeks, or your cash via a cheque within 3 weeks.

If you did not provide your email address or make your gift choice at the time of purchase, you can still receive your gift as long as you've let us know your choice before your 8th monthly payment. Once you've made your choice and your 8th monthly payment, your gift should then arrive 3-5 weeks later in the post.

If you haven't given us an email address, but would prefer to receive your gift via an email with a  unique e-gift code just give us a call on 0345 600 7788 before you have made your 8th monthly payment.