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Register your details for online access to your policy

DELAY TO NEW ONLINE ACCOUNT REGISTRATIONS 

We are currently experiencing some issues with processing requests to set up new online accounts. If you have recently submitted a request to set up your My Royal London online account, there may be a slight delay to you receiving your activation email. 

There is no need to resubmit your request and you will receive your activation email in due course. We apologise for this temporary delay.

All other online and telephone services are operating normally. 

Thank you for your patience.  

Complete the secure form below and we’ll check if you're eligible to sign up for an online account.

Already received an account activation email from webservices@auth.royallondon.com but the link has expired? You can resend the registration email.

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1. Your details

Personal information collected on this form will be used to administer your request. To understand the detail of how we use your information you can read the privacy policy (opens in new window) or listen on 0800 085 8352.

All fields are mandatory unless marked as (optional).

Personal information

You will find this on your policy documents
National insurance numbers have two letters, followed by six numbers and a letter e.g. AB123456C. You may find it on items such as payslips, pension statements, and benefit documents.
How are the premiums on the policy/plan paid?
Enter your regular payment amount if you know it. If you are unsure, please put 0.
This is the supported provider who originally provided your policy/ plan.
Contact information

The email and mobile must be unique to you and not used by any other Royal London Customer​.

Email is the quickest and simplest way for us to communicate with you, it also helps us support the environment by reducing paper. We will use the email address you provide here to update our records and to send confirmation of the request.
Please enter your country code (if different from the UK, which is prefilled for you)
We will send a passcode to this number which you’ll need to create your online account.
Address