Health and wellbeing directory
We want to provide help and support to as many of our customers and members as possible. And that goes beyond providing financial products to meet your needs. Our health and wellbeing directory can connect you to people, communities and local services in your area, giving you access to the right services and support, at the right time.
This could be providing information on a condition or illness, dealing with a bereavement, help for carers, support and tips to build confidence or help with your day-to-day wellbeing.
Help can come in the form of face-to-face, telephone support, webchats or digital advice, depending on your preferences. Choose the relevant section within our health and wellbeing directory to find out more about what’s on offer and how you can access the support you need.
If you’re looking for financial support, please see our financial wellbeing hub.
Age related support
Age UK
For older people (generally 60+) who need help with benefits, debt, tax, end of life planning, wills and power of attorney, pensions, scams, and fraud.
Independent Age
A charity for older people, offering support with money, housing, health, relationships, loneliness, support and care, and future planning (wills, power of attorney, funerals).
https://www.independentage.org/
The Silver Line
A free and confidential helpline for older people offering conversation and friendship, information and advice.
Bereavement
Cruse Bereavement Care
UK’s largest bereavement charity offering free care and counselling for people dealing with grief.
Child Bereavement UK
Child Bereavement UK help children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies.
https://www.childbereavementuk.org/
The Good Grief Trust
The Good Grief Trust is a charity that exists to help all those suffering grief in the UK. They aim to find the bereaved, acknowledge their grief and provide reassurance, a virtual hand of friendship and ongoing support.
All cancers
Macmillan Cancer Support
They provide support for people with cancer (or who has a family member with cancer) and who needs emotional and physical support or help with their finances.
Maggie’s
Maggie’s is a charity providing free cancer support and information in centres across the UK and online. They have Support Specialists, Psychologists and Benefits Advisors on hand if you or someone you care about has cancer.
Working With Cancer (returning to work support)
Help employees, employers, the self-employed, job seekers and carers to manage cancer and work. They coach, train and advise employers on how to successfully manage cancer in the workplace, and they coach and guide individuals affected by cancer on returning to work, remaining in work or finding employment at any stage during or after cancer treatment.
https://www.workingwithcancer.co.uk/
Cancer Research UK
Cancer Research UK’s strategy is to beat cancer sooner. Their vision is to bring forward the day when all cancers are cured.
https://www.cancerresearchuk.org/
Common types of cancers
Breast Cancer Support
Breast Cancer Support is a breast cancer care charity providing care and helping breast cancer patients worldwide who can’t afford medication or treatment. They do not regard medicine and the ability to see a medical professional as a privilege but a basic human right everyone should have regardless of their geographical location, race, age and background.
https://breastcancersupport.org.uk/
Prostate Cancer UK
Prostate Cancer UK aim to improve the care and welfare of those affected by prostate cancer, increase investment in research, and raise public and political awareness of a long-neglected disease.
Bowel Cancer UK
Bowel Cancer UK provides expert information and support for everyone affected by bowel cancer at every step. They run training, workshops and study days for healthcare professionals and have a dedicated team of volunteers who give free awareness talks across the UK.
https://www.bowelcanceruk.org.uk/
Roy Castle Lung Cancer Foundation
Roy Castle Lung Cancer Foundation is the only UK lung cancer charity dedicated to helping everyone affected by the disease. They support everyone affected by lung cancer – from diagnosis, through treatment, living with the disease and end of life care.
Cardiac
British Heart Foundation (BHF)
BHF work with patients and the public for better health and care. As the nation’s heart charity, they advocate for and with people affected by heart and circulatory diseases. They develop innovative ways of meeting your needs by listening carefully, working together, and thinking big.
Cardiomyopathy UK (Heart Muscle Charity)
Cardiomyopathy UK’s vision is that everyone affected by cardiomyopathy should lead long and fulfilling lives. They are the specialist national charity for people affected by cardiomyopathy. They provide support and information services, work to raise awareness of the condition, campaign for better access to quality treatment and promote research.
Carer support
Carers UK
For people who are carers and who want to understand their rights and entitlements. They also provide emotional and practical support.
Carers Trust
Carers Trust is a major charity for, with and about carers. They work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.
Coronavirus support
NHS
The latest NHS information and advice about coronavirus (COVID-19).
https://www.yourcovidrecovery.nhs.uk/
https://www.nhs.uk/conditions/coronavirus-covid-19/
Dementia
Dementia UK
Dementia UK provides specialist dementia support for families through their Admiral Nurse service. When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them.
Alzheimer’s Society
Living with dementia at any time brings challenges. But you are not alone. If you need support and advice Alzheimer’s Society is there for you.
Disability
Scope
Scope is the disability equality charity in England and Wales. They provide practical information and emotional support when it's most needed and campaign relentlessly to create a fairer society.
Disability Living Foundation
The Disabled Living Foundation is the UK's leading source of expert advice and information about all types of daily living equipment for older and disabled people and their families and carers.
Disability Rights UK
Disability Rights UK provides free independent access to information, help and support for wellbeing and to enable free independent living.
https://www.disabilityrightsuk.org/
Mencap
Mencap is the leading voice of learning disability. Everything they do is about valuing and supporting people with a learning disability, and their families and carers.
Domestic abuse
Refuge (for Women & Children)
Refuge provides specialist support to women, children and some men escaping domestic violence and other forms of violence.
Women’s aid (for Women & Children)
Women’s Aid is the national charity working to end domestic abuse against women and children.
https://www.womensaid.org.uk/information-support/
Men's Advice Line
The helpline for male victims of domestic abuse. The friendly Men’s Advice Line Advisors will believe you, offer you non-judgmental emotional support, practical advice and information.
Housing support
Centre Point (16-25yr olds)
Centrepoint provides housing and support for young people regionally in London, Manchester, Yorkshire and the North East and through partnerships all over the UK. They aim to give homeless young people a future and want to end youth homelessness by 2037.
Shelter
Shelter strives every day to give people struggling with bad housing or homelessness the help they need, through their advice, support and legal services. They campaign relentlessly to achieve a vision of a safe, secure, affordable home for everyone.
Citizens advice
We can all face problems that seem complicated or intimidating. At Citizens Advice they believe no one should have to face these problems without good quality, independent advice. That’s why they’re here: to give people the knowledge and the confidence they need to find their way forward.
Mental health
Mind
A charity that provides information and advice for people experiencing mental health issues.
Mental Health Foundation
With prevention at the heart of what they do, the Mental Health Foundation aims to find and address the sources of mental health problems so that people and communities can thrive.
Neurology
Brain & Spine Foundation
The Brain & Spine Foundation are there for anyone affected by any neurological condition or symptoms. Their team of professional neuroscience nurses can provide you with tailored information and specialist support at any stage of your journey.
https://www.brainandspine.org.uk/
Headway – The Brain Injury Association
A UK-wide charity that works to improve life after brain injury by providing vital support and information services. The charity also lobbies for better support and resources to be made available to people affected by brain injury and works to raise awareness of brain injury and the devastating effects it can have.
The Brain Charity
The Brain Charity offers emotional support, practical help and social activities to anyone with a neurological condition and to their family, friends, and carers.
https://www.thebraincharity.org.uk/
Neurological Alliance
The Neurological Alliance is a coalition of more than 80 organisations working together to transform outcomes for the millions of people in England with a neurological condition. They campaign for high quality care and support to meet the individual needs of every person with a neurological condition, at every stage of their life.
Parkinson’s UK
Parkinson’s UK is there to help everyone feel in control of life with Parkinson's. They support people through their helpline and online forum community.
https://www.parkinsons.org.uk/
Multiple Sclerosis Society UK
The Multiple Sclerosis Society is a community of people living with MS, scientists, campaigners, volunteers, and fundraisers. They understand what life’s like with MS, and support each other through the highs, lows and everything in between. And they’re driving research into more – and better – treatments.
Multiple Sclerosis Trust
The MS Trust is there for everyone affected by MS, from the moment of diagnosis and throughout your journey. They’re here for you today, tomorrow and every day after, making sure a life with MS isn't a life defined by MS.
MND Association (Motor Neurone Disease)
Whether you have been diagnosed with MND or you know someone who has, MND Association services can make a real difference to how you cope in the future.
https://www.mndassociation.org/
Epilepsy Action
Epilepsy Action is a charity that improves the lives of everyone affected by epilepsy. They give advice, improve healthcare, fund research and campaign for change.
Respiratory
British Lung Foundation
British Lung Foundation is the only UK charity looking after the nation’s lungs. They’ll make sure that one day everyone breathes clean air with healthy lungs.
Asthma UK
Asthma UK want to share their energy and passion to make a difference for all people affected by asthma and other lung diseases.
Single parent
Family lives
Family Lives provides targeted early intervention and crisis support to families who are struggling. The issues they support families with include family breakdown, challenging relationships and behaviour, debt, and emotional and mental wellbeing.
https://www.familylives.org.uk/
Home-Start
Home-Start is a local community network of trained volunteers and expert support helping families with young children through their challenging times. They are there for parents when they need them the most because childhood can’t wait.
https://www.home-start.org.uk/
Gingerbread
Gingerbread is the leading national charity working with single parent families. They provide expert advice, practical support and campaign for single mums and dads.
Stroke
Stroke Association
Stroke Association is here to support people to rebuild their lives after stroke. They believe everyone deserves to live the best life they can after stroke. They provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
Different Strokes (survivors of working age)
At Different Strokes, they help stroke survivors and their families to reclaim their lives through active peer support.
Suicide prevention
Samaritans
Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout Great Britain and Ireland, often through their telephone helpline.
Papyrus UK (Under 35yr olds)
Papyrus is a national charity in the UK working in suicide prevention. Their HOPELineUK is a specialist telephone service staffed by trained professionals who give non-judgemental support, practical advice, and information to: Children, teenagers, and young people up to the age of 35 who are worried about how they are feeling.
National Suicide Prevention Alliance
The National Suicide Prevention Alliance (NSPA) is an alliance of public, private, and voluntary organisations in England who care about suicide prevention and are willing to take individual and collective action to reduce suicide and self-harm, and support those bereaved or affected by suicide.
Terminal illness
Marie Curie
Marie Curie is the UK’s leading end of life charity. They provide frontline nursing and hospice care, a free support line and a wealth of information and support on all aspects of dying, death and bereavement. They care for more than 40,000 terminally ill people in the UK a year.
https://www.mariecurie.org.uk/
Hospice UK
Hospice UK is the national charity working for those experiencing dying, death and bereavement. They work for the benefit of people affected by death and dying, collaborating with our hospice members and other partners who work in end-of-life care.
Sue Ryder – Palliative, Neurological and Bereavement Support
Sue Ryder supports people through the most difficult times of their lives. They take the time to understand what’s important to people and give them choice and control over their care. This might be providing care for someone at the end of their life, in our hospices or at home. Or helping someone manage their grief when they’ve lost a loved one. Or providing specialist care, rehabilitation, or support to someone with a neurological condition.
Age related support
Age UK
For older people (generally 60+) who need help with benefits, debt, tax, end of life planning, wills and power of attorney, pensions, scams, and fraud.
Independent Age
A charity for older people, offering support with money, housing, health, relationships, loneliness, support and care, and future planning (wills, power of attorney, funerals).
https://www.independentage.org/
The Silver Line
A free and confidential helpline for older people offering conversation and friendship, information and advice.
Bereavement
Cruse Bereavement Care
UK’s largest bereavement charity offering free care and counselling for people dealing with grief.
Child Bereavement UK
Child Bereavement UK help children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies.
https://www.childbereavementuk.org/
The Good Grief Trust
The Good Grief Trust is a charity that exists to help all those suffering grief in the UK. They aim to find the bereaved, acknowledge their grief and provide reassurance, a virtual hand of friendship and ongoing support.
All cancers
Macmillan Cancer Support
They provide support for people with cancer (or who has a family member with cancer) and who needs emotional and physical support or help with their finances.
Maggie’s
Maggie’s is a charity providing free cancer support and information in centres across the UK and online. They have Support Specialists, Psychologists and Benefits Advisors on hand if you or someone you care about has cancer.
Working With Cancer (returning to work support)
Help employees, employers, the self-employed, job seekers and carers to manage cancer and work. They coach, train and advise employers on how to successfully manage cancer in the workplace, and they coach and guide individuals affected by cancer on returning to work, remaining in work or finding employment at any stage during or after cancer treatment.
https://www.workingwithcancer.co.uk/
Cancer Research UK
Cancer Research UK’s strategy is to beat cancer sooner. Their vision is to bring forward the day when all cancers are cured.
https://www.cancerresearchuk.org/
Common types of cancers
Breast Cancer Support
Breast Cancer Support is a breast cancer care charity providing care and helping breast cancer patients worldwide who can’t afford medication or treatment. They do not regard medicine and the ability to see a medical professional as a privilege but a basic human right everyone should have regardless of their geographical location, race, age and background.
https://breastcancersupport.org.uk/
Prostate Cancer UK
Prostate Cancer UK aim to improve the care and welfare of those affected by prostate cancer, increase investment in research, and raise public and political awareness of a long-neglected disease.
Bowel Cancer UK
Bowel Cancer UK provides expert information and support for everyone affected by bowel cancer at every step. They run training, workshops and study days for healthcare professionals and have a dedicated team of volunteers who give free awareness talks across the UK.
https://www.bowelcanceruk.org.uk/
Roy Castle Lung Cancer Foundation
Roy Castle Lung Cancer Foundation is the only UK lung cancer charity dedicated to helping everyone affected by the disease. They support everyone affected by lung cancer – from diagnosis, through treatment, living with the disease and end of life care.
Cardiac
British Heart Foundation (BHF)
BHF work with patients and the public for better health and care. As the nation’s heart charity, they advocate for and with people affected by heart and circulatory diseases. They develop innovative ways of meeting your needs by listening carefully, working together, and thinking big.
Cardiomyopathy UK (Heart Muscle Charity)
Cardiomyopathy UK’s vision is that everyone affected by cardiomyopathy should lead long and fulfilling lives. They are the specialist national charity for people affected by cardiomyopathy. They provide support and information services, work to raise awareness of the condition, campaign for better access to quality treatment and promote research.
Carer support
Carers UK
For people who are carers and who want to understand their rights and entitlements. They also provide emotional and practical support.
Carers Trust
Carers Trust is a major charity for, with and about carers. They work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.
Coronavirus support
NHS
The latest NHS information and advice about coronavirus (COVID-19).
https://www.yourcovidrecovery.nhs.uk/
https://www.nhs.uk/conditions/coronavirus-covid-19/
Dementia
Dementia UK
Dementia UK provides specialist dementia support for families through their Admiral Nurse service. When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them.
Alzheimer’s Society
Living with dementia at any time brings challenges. But you are not alone. If you need support and advice Alzheimer’s Society is there for you.
Disability
Scope
Scope is the disability equality charity in England and Wales. They provide practical information and emotional support when it's most needed and campaign relentlessly to create a fairer society.
Disability Living Foundation
The Disabled Living Foundation is the UK's leading source of expert advice and information about all types of daily living equipment for older and disabled people and their families and carers.
Disability Rights UK
Disability Rights UK provides free independent access to information, help and support for wellbeing and to enable free independent living.
https://www.disabilityrightsuk.org/
Mencap
Mencap is the leading voice of learning disability. Everything they do is about valuing and supporting people with a learning disability, and their families and carers.
Domestic abuse
Refuge (for Women & Children)
Refuge provides specialist support to women, children and some men escaping domestic violence and other forms of violence.
Women’s aid (for Women & Children)
Women’s Aid is the national charity working to end domestic abuse against women and children.
https://www.womensaid.org.uk/information-support/
Men's Advice Line
The helpline for male victims of domestic abuse. The friendly Men’s Advice Line Advisors will believe you, offer you non-judgmental emotional support, practical advice and information.
Housing support
Centre Point (16-25yr olds)
Centrepoint provides housing and support for young people regionally in London, Manchester, Yorkshire and the North East and through partnerships all over the UK. They aim to give homeless young people a future and want to end youth homelessness by 2037.
Shelter
Shelter strives every day to give people struggling with bad housing or homelessness the help they need, through their advice, support and legal services. They campaign relentlessly to achieve a vision of a safe, secure, affordable home for everyone.
Citizens advice
We can all face problems that seem complicated or intimidating. At Citizens Advice they believe no one should have to face these problems without good quality, independent advice. That’s why they’re here: to give people the knowledge and the confidence they need to find their way forward.
Mental health
Mind
A charity that provides information and advice for people experiencing mental health issues.
Mental Health Foundation
With prevention at the heart of what they do, the Mental Health Foundation aims to find and address the sources of mental health problems so that people and communities can thrive.
Neurology
Brain & Spine Foundation
The Brain & Spine Foundation are there for anyone affected by any neurological condition or symptoms. Their team of professional neuroscience nurses can provide you with tailored information and specialist support at any stage of your journey.
https://www.brainandspine.org.uk/
Headway – The Brain Injury Association
A UK-wide charity that works to improve life after brain injury by providing vital support and information services. The charity also lobbies for better support and resources to be made available to people affected by brain injury and works to raise awareness of brain injury and the devastating effects it can have.
The Brain Charity
The Brain Charity offers emotional support, practical help and social activities to anyone with a neurological condition and to their family, friends, and carers.
https://www.thebraincharity.org.uk/
Neurological Alliance
The Neurological Alliance is a coalition of more than 80 organisations working together to transform outcomes for the millions of people in England with a neurological condition. They campaign for high quality care and support to meet the individual needs of every person with a neurological condition, at every stage of their life.
Parkinson’s UK
Parkinson’s UK is there to help everyone feel in control of life with Parkinson's. They support people through their helpline and online forum community.
https://www.parkinsons.org.uk/
Multiple Sclerosis Society UK
The Multiple Sclerosis Society is a community of people living with MS, scientists, campaigners, volunteers, and fundraisers. They understand what life’s like with MS, and support each other through the highs, lows and everything in between. And they’re driving research into more – and better – treatments.
Multiple Sclerosis Trust
The MS Trust is there for everyone affected by MS, from the moment of diagnosis and throughout your journey. They’re here for you today, tomorrow and every day after, making sure a life with MS isn't a life defined by MS.
MND Association (Motor Neurone Disease)
Whether you have been diagnosed with MND or you know someone who has, MND Association services can make a real difference to how you cope in the future.
https://www.mndassociation.org/
Epilepsy Action
Epilepsy Action is a charity that improves the lives of everyone affected by epilepsy. They give advice, improve healthcare, fund research and campaign for change.
Respiratory
British Lung Foundation
British Lung Foundation is the only UK charity looking after the nation’s lungs. They’ll make sure that one day everyone breathes clean air with healthy lungs.
Asthma UK
Asthma UK want to share their energy and passion to make a difference for all people affected by asthma and other lung diseases.
Single parent
Family lives
Family Lives provides targeted early intervention and crisis support to families who are struggling. The issues they support families with include family breakdown, challenging relationships and behaviour, debt, and emotional and mental wellbeing.
https://www.familylives.org.uk/
Home-Start
Home-Start is a local community network of trained volunteers and expert support helping families with young children through their challenging times. They are there for parents when they need them the most because childhood can’t wait.
https://www.home-start.org.uk/
Gingerbread
Gingerbread is the leading national charity working with single parent families. They provide expert advice, practical support and campaign for single mums and dads.
Stroke
Stroke Association
Stroke Association is here to support people to rebuild their lives after stroke. They believe everyone deserves to live the best life they can after stroke. They provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
Different Strokes (survivors of working age)
At Different Strokes, they help stroke survivors and their families to reclaim their lives through active peer support.
Suicide prevention
Samaritans
Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout Great Britain and Ireland, often through their telephone helpline.
Papyrus UK (Under 35yr olds)
Papyrus is a national charity in the UK working in suicide prevention. Their HOPELineUK is a specialist telephone service staffed by trained professionals who give non-judgemental support, practical advice, and information to: Children, teenagers, and young people up to the age of 35 who are worried about how they are feeling.
National Suicide Prevention Alliance
The National Suicide Prevention Alliance (NSPA) is an alliance of public, private, and voluntary organisations in England who care about suicide prevention and are willing to take individual and collective action to reduce suicide and self-harm, and support those bereaved or affected by suicide.
Terminal illness
Marie Curie
Marie Curie is the UK’s leading end of life charity. They provide frontline nursing and hospice care, a free support line and a wealth of information and support on all aspects of dying, death and bereavement. They care for more than 40,000 terminally ill people in the UK a year.
https://www.mariecurie.org.uk/
Hospice UK
Hospice UK is the national charity working for those experiencing dying, death and bereavement. They work for the benefit of people affected by death and dying, collaborating with our hospice members and other partners who work in end-of-life care.
Sue Ryder – Palliative, Neurological and Bereavement Support
Sue Ryder supports people through the most difficult times of their lives. They take the time to understand what’s important to people and give them choice and control over their care. This might be providing care for someone at the end of their life, in our hospices or at home. Or helping someone manage their grief when they’ve lost a loved one. Or providing specialist care, rehabilitation, or support to someone with a neurological condition.