Royal London publishes Independent Governance Committee Annual Report
On Wednesday 27 September the Royal London Independent Governance Committee ("IGC") published its annual report for 2022.
The IGC independently assesses the ongoing value for money that Royal London, the UK’s largest life, pensions and investment mutual, provides to its Workplace Pension and Investment Pathway customers, as well as assessing Royal London’s Environmental, Social and Governance (ESG) policies.
The IGC assesses Royal London using its Value for Money principles, which focus on three areas; costs and charges, investment performance, and customer service. The report for 2022 finds value is being provided to Workplace Pension and Investment Pathway customers, whilst also identifying areas for focus in 2023.
Peter Dorward, Chair of the Royal London Independent Governance Committee comments:
"This is our eighth annual report assessing the ongoing value for money provided by Royal London to workplace customers, and our second reporting on investment pathways. We are pleased to report that overall, value for money is being provided to customers, while noting progress improving value for small groups of customers where it has been identified that better value could be achieved.
"In our 2023 report we expect to focus on areas including the cost of living crisis, advice and guidance, cyber security and assessing progress on the value improvement projects Royal London has initiated for certain longstanding customers."
Notes to editor
More information about the IGC and the 2022 IGC Annual Report is available on our website.
For further information please contact:
Nicki Parry, PR Manager
- Email: nicki.parry@royallondon.com
- Mob: 07919 170 043
About Royal London
Royal London is the UK's largest customer-owned life, pensions, and investment company, and one of the top 30 mutuals globally*. With over 160 years of heritage and no external shareholders, we're able to take a long-term view, focusing on supporting better outcomes for our customers.
Today, Royal London looks after 8.4 million life and pension policies, with £212 billion of assets under management and over 5,000 colleagues**. In 2026, we shared £199 million of our profits with approximately 2.4 million eligible customers.
We invest in partnerships that reflect our values, including being the only Founding Partner of the first British & Irish Lions Women's Team, supporting women's and girls' rugby across grassroots and elite levels to help develop the next generation of players and coaches. All driven by our commitment to doing what's right for our customers.
Royal London works for you.
Discover more at royallondon.com.
*Based on total 2024 premium income. International Cooperative and Mutual Insurance Federation Global data, 2026.
**Figures quoted are as at 30 June 2026.
