What is the financial wellbeing service?
Available to our pension customers, our financial wellbeing service provides useful guides, videos and interactive tools personalised to your financial needs, helping to build your financial resilience.
It includes topics like planning for retirement, help with debt, creating a budget, protecting your future and more.
Once you complete the financial health check you'll have access to your personal dashboard, that shows your areas of strength and ways you can improve, helping you to try to reach your financial goals for the future.
How does it work?
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Complete our financial health check
Answer questions on your finances and goals for the future.
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Get your score
Based on your answers we'll calculate your score.
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Access your personal dashboard
You'll have access to your personal dashboard with articles, guides and tools relevant to your needs.
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Retake the health check
You can retake the health check again in the future if things change.
How do I access the financial wellbeing service?
You access the financial wellbeing service using your online service details. Follow these steps to get started:
- If you're not registered for online service yet, you can register now. You'll need your plan number and National Insurance number to hand
- Once you've got your online service login, or if you're already registered, you can access the financial wellbeing service
- Select the 'Get started' button to log in
- If it's your first time accessing the service you'll need to complete your financial health check, based on your answers your personal dashboard for your financial needs can be created.
What are the benefits?
The financial wellbeing service includes beneficial tools and calculators designed to help you with your pension contributions, understand what your retirement could look like and more.
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Benefits calculator
According to Policy in Practice, there's roughly £23 billion (opens in a new window) worth of unclaimed benefits. Don't miss out on what you could be entitled to, use our benefits calculator to see what you could be eligible for and how to apply for them.
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Pension contribution tool
Are you doing all you can to make your retirement goals a reality? Our pension contribution tool works out if you can afford to contribute more into your pension and make the most of your employer contributions.
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Later life support
None of us like to think about a time when we won't be here, but planning ahead can help your loved ones at a difficult time. The later life section breaks down topics like power of attorney, writing a will and funeral planning.
Our financial wellbeing service:
a visual guide
Learn more about the financial wellbeing service, how it works and what it has to offer in this video.
Transcript
Take control of your finances with your financial wellbeing service
It can be difficult to know when and how you should spend and save your money. Our financial wellbeing service is designed to help you with all money-related matters by providing engaging and personalised guidance that's most relevant to you and your financial needs.
Whether you need support with reducing your bills, guidance on building your savings or where you should start with buying your first home, our financial wellbeing service is there to lend a helping hand.
It's easy to get started, simply access the service by logging in to your Royal London online service account, if it’s your first login you just need to register on the Royal London website.
Or head to the tools section of the Royal London mobile app. If you're not registered yet, you'll just need your plan number to hand.
The first time you log in you'll need to complete the financial health check, an interactive chat that helps to build a holistic picture of your finances. Simply answer a series of multiple choice questions about your finances - including your spending, borrowing, and saving and we'll calculate your financial wellbeing score.
Based on your answers and score the service creates a personalised dashboard with a range of tailored topics to help you better understand your finances. You'll be presented with the most relevant topics for your personal circumstances, each topic is then broken into easily manageable chunks so you can read at your own pace.
So, what can you do on the service? You can read engaging articles and guides and watch videos) on the topics that matter to you, including planning for retirement, building up your savings and managing debt.
You'll also have access to a number of interactive tools, like our retirement options calculator so you can visualise what life might look like when you reach retirement and our free benefits calculator, which checks over 30 different benefits available in the UK to see if you're entitled to any of the billions of pounds of government benefits that go unclaimed each year.
The service is designed around you and your needs, so if your circumstances change you can take the financial health check again to update your score and evolve your dashboard and tasks to improve your ongoing financial future.
Log in to online service or the Royal London mobile app to access your financial wellbeing service today and start to take control of your finances.