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Royal London pensions since 2004 or Scottish Life

Great news, most customers who took out a pension plan with Royal London since 2004 - or previously with Scottish Life - can use our online service. Don't forget you can also use our mobile app. 

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Royal London before 2004

We've bought, owned and rebranded a number of specialist businesses since we started out in 1861.

If you took out your pension or insurance policy with Royal London before 2004, or with one of the supported providers we've listed, you can register for online service. Your access and what features are available will depend on who originally provided your plan.

• Refuge Assurance
• Royal Liver
• United Friendly
• Canterbury Life
• National and Provincial Policy

Please note that customers with Royal London Co-operative Insurance Society (CIS) plans and policies are currently not able to use our online service.

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Insurance plans from Royal London

Our new online service for insurance customers is available now for Royal London Personal Menu or Whole of Life insurance plans.

Right now only certain plans qualify for online service but we're working on improving that.

You'll need to give Royal London a unique, up-to-date email address and mobile phone number to access your plan. If we've got these already, you might have already received an email from us.

Please note, this service does not include Term Life Insurance or Over 50s Life Insurance products bought direct from Royal London.

Learn more about this service

Insurance policies not currently supported

Our service is still growing and changing but for now the following policies are not available through our online service:

• Abbey National/Santander
• Caledonian Life (ROI)
• Co-operative Insurance Society (CIS)
• Friends Provident
• Irish Life
• Pegasus
• Progress Life Assurance
• Refuge Life
• Scottish Mutual Assurance
• Scottish Provident
• United Assurance Group

Pension policies not currently supported

If your policy was originally taken out with one of the following previous providers, we're sorry but our online service is not yet available to you.

• Abbey National/Santander
• Bright Grey
• Caledonian Life (ROI)
• Co-operative Insurance Society (CIS)
• Friends Provident
• Irish Life
• Pegasus
• Progress Life Assurance
• Refuge Life
• Scottish Mutual Assurance
• Scottish Provident
• United Assurance Group

Visit our Your Products section to learn more about how to manage your policy or plan.