Register for online service

You may be able to access your Royal London plan details online by registering for our online service. 

Already registered? Go to our customer login page to get started.

Select from the following options to find out if you can use online service and how to get started.

A mobile phone that shows the app

Royal London pensions since 2004 or Scottish Life

Great news, most customers who took out a pension plan with Royal London since 2004 - or previously with Scottish Life - can use our online service. We've also got a mobile app once you've registered.

Register now Learn more about this service

Our mobile app

If you have a policy with Royal London since 2004 or Scottish Life, once you've registered for online service you can use our mobile app to view your pension plan whenever you like. Take a look at our mobile app page to find out more.

Royal London before 2004 and other providers

We've bought, owned and rebranded a number of specialist businesses since we started out in 1861.

If you took out your policy with Royal London before 2004, or with one of the supported providers we've listed, you can register for online service. Your access and what features are available will depend on who provided your plan.

  • Refuge Assurance
  • Royal Liver
  • United Friendly
  • Canterbury Life
  • National and Provincial Policy

Please note that customers with Royal London Co-operative Insurance Society (CIS) plans and policies are currently not able to use our online service.

Register now Learn more about this service

Policies not currently supported

If your policy was originally taken out with one of the following previous providers, we're sorry but our online service is not yet available to you.

  • Abbey National/Santander
  • Bright Grey
  • Caledonian Life (ROI)
  • Co-operative Insurance Society (CIS)
  • Friends Provident
  • Irish Life
  • Pegasus
  • Progress Life Assurance
  • Refuge Life
  • Scottish Mutual Assurance
  • Scottish Provident
  • United Assurance Group

Visit our Your Products section to learn more about how to manage your policy or plan.

Royal London insurance

We don't currently have an online service for our life insurance and protection customers. Learn more about your options through your financial adviser or on our manage your insurance policy page.

Not sure if and how you can register?

Don't worry, our customer service team can help you with the options available. Find out how to get help with registering for online service.