Your plan online

Access your pension plan details with our secure online service. It’s really simple to use and you’ll be up and running in no time.

This online service is only available if you've taken out a plan with Royal London since 2004 or previously Scottish Life.

Getting started

Registering for our online service can be done in a few easy steps.

1

Have your plan number to hand.

2

Complete your personal details on our online form. 

3

Choose a password and security questions. 

4

Select three memorable questions and answers. These will be used to reset your password if you forget it. 

5

Read and agree to the online terms and conditions.

6

You can also download our mobile app to keep an eye on your plan. 

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Keeping an eye on things

Once you’re set up online, you’ll find a range of information at your fingertips.

You can keep tabs on how your plan is doing. And depending on the type of plan you have, you can change your investments and get an idea of your potential income when you retire.

Select your plan type from the drop down menu below to find out what you can do online. Not sure what type of plan you have? No problem, visit our Find a policy page for help on how to identify the type of plan you have.

Type of plan

What you can do online

  • View plan details
  • View the value of your retirement savings
  • View fund factsheets and fund performance
  • Change your investments
  • Get an estimated retirement income quote
  • View transaction history
  • View contribution history
  • Change plan details including increasing contributions
  • Print a plan summary

What you can do online

  • View plan details
  • View the value of your retirement savings
  • View fund factsheets and fund performance
  • Get an estimated retirement income quote
  • View transaction history
  • View contribution history
  • Print a plan summary

What you can do online

  • View plan details
  • View the value of your retirement savings
  • View fund factsheets and fund performance
  • View transfer value
  • View death claim value
  • Get an estimated retirement income quotes
  • View transaction history
  • View contribution history
  • Print a plan summary

What you can do online

  • View plan details
  • View fund and surrender values
  • View fund factsheets and fund performance
  • Get an estimated maturity value
  • View death claim value
  • View transaction history
  • Print a plan summary

What you can do online

  • View plan details
  • View surrender and paid-up values
  • Get an estimated maturity value
  • View death claim value
  • Print a plan summary

What you can do online

  • View plan details
  • View the value of your retirement savings
  • View fund factsheets and fund performance
  • View transfer value
  • View death claim value
  • Get an estimated retirement income quote
  • View transaction history
  • View contribution history
  • Print a plan summary

What you can do online

  • Not currently available online. 
A mobile phone that shows the app


Your future in your hands

Once you’ve registered for online service, you can download our mobile app to view your pension plan whenever you like.

Our mobile app's only available for certain types of plans. Take a look at our mobile app page to find out more.

Looking for help?

Our online service is designed to be simple to use but if you're having problems or would like to ask a question, we've got plenty of support available.

Download our handy guide More help