If you need to talk to us
Here's how you can get in touch
You don’t need an excuse to give us a call or send us an email – sometimes it’s nice just to chat. But if you do have something specific in mind you’d like to talk to us about, you can find the right person here.
Our phone lines are open from 8am to 6pm, Monday to Friday.
Do you want to…
If you took out a policy with Royal Liver, Pheonix Life, Abbey National /Santander, United Friendly, Refuge Assurance
Tel: 0845 050 2020
Royal London Ireland
Tel : 185 020 1351
If you took out a policy with Scottish Life or recently bought a new pension policy from Royal London (after 24 November 2014)
Tel: 0845 60 50 050
Royal London (CIS)
Tel: 0845 746 4646
Tel: 0845 6094 500
Tel: 0845 271 0900
In our pensions, investment and life insurance section you’ll be able to find out more about the policies we offer.
Alternatively you can call us on:
- 0800 500 3333 to enquire about Life Insurance and Over 50s Life Cover (lines open Mon to Fri: 8am – 9pm and Sat & Sun: 9am – 5pm)
- 0800 195 1000 to enquire about With Profits products, which give you membership of Royal London
- 0845 746 4646 to enquire about ISAs and Unit Trusts via Royal London (CIS) Limited
To help you fully understand your investment and retirement needs, we recommend you speak to a financial adviser. You can find a full list of advisers at Unbiased.co.uk.
If you need to discuss your policy or plan, please call us on 0845 050 2020.
You can find details of our press contacts and spokespeople in our media section, see our latest news releases, and get key facts about Royal London.
You can call customer services on 0845 050 2020 or send membership queries to firstname.lastname@example.org.
Royal London House
301 St Vincent Street
5th Floor Reception
56 Oxford Street