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Manage your insurance products
This page helps you to manage your Royal London insurance policy as an existing customer. If you're looking for information about our new insurance products, please visit our Insurance section.
We recommend that you consider talking about any changes you may want to make to your insurance product with a financial adviser.
Manage your insurance online
Manage your insurance online
For Royal London Personal Menu or Whole of Life plans you can now view and manage your plan online through our online service.
We're currently expanding this service and we'll be in touch when it's available for your policy.
Update life insurance policy details
Update life insurance policy details
If you need to update your personal details on your life insurance policy, you can use our handy online form or contact our customer service teams.
Make a claim
Make a claim
If you need to make a claim on a protection policy, make a claim on behalf of someone who has died or want to take money out of your own policy, our claims teams can help.
Surrenders and maturities
Surrenders and maturities
Find the answers to some of the questions you might have about the surrender or maturity of your Royal London investment policy.
Tell us someone has died
Tell us about a bereavement
If a loved one had an insurance policy with us and you're not sure what needs to happen, we can help to make the next steps as easy as possible.
RL(CIS) insurance policies
RL(CIS) insurance policies
For life and health insurance policies previously taken out with RL(CIS), formally the Co-Operative Insurance Society Limited.
These products are no longer available to new customers.
Can't find what you're looking for?
Can't find what you're looking for?
If you need to get in touch with us about something else, our customer service team is here to help. You can get in touch with us to discuss your pension plan, insurance policy or investment product.