Our Retirement Account

Our Retirement Account gives you the option to take charge of your pension and, up to once a month, access your hard earned savings. As long as you have the funds, you have the freedom to choose the amount you withdraw (minimum withdrawal is £500).

The Royal London Retirement Account has been created to offer you more control over your pension pot. We will continue to meet your retirement needs even though we no longer accept any contributions or new customers from 1 August 2020.

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The Royal London Retirement Account at a glance

  • You can leave the value of your fund to your loved ones when you die. 
  • Getting hold of your cash is straightforward – just call us and tell us how much you’d like to withdraw. Withdrawals start from £500 and are taxed at your marginal rate. 
  • As your pension remains invested, it potentially can grow but as it is an investment, the value of your fund can go down as well as up and you may not get back the full amount you originally invested. 
  • You can still choose to take an annuity at any time.

Important Retirement Account Information

You'll find all the important information about the Royal London Retirement Account in our customer support section.

Need to know more

Although we will be happy to answer your questions, we can’t give you financial advice. If you want further information about the Retirement Account and the investment fund, please contact our Customer Service Team on the following details: 

  • Telephone Number: 0345 600 7788. Calls are free from UK landlines and mobiles. 
  • Our opening hours are:
    • Monday to Friday between 8am-7pm 
    • Saturday between 9am-5pm 
    • Sunday between 10am-4pm 

Find the support you need

The good news is, there's plenty of support available if you have any questions and you need advice.

Find tailored advice that's right for you

Find a financial adviser

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Your money is safe 

Your money is invested in the Royal London Cautious Managed Fund.

In the unlikely event of a bank failure, the Financial Services Compensation Scheme (FSCS) guarantees up to £85,000 per person per firm (where separately authorised) in respect of retail deposits. To offer maximum protection, deposits would need to be divided equally between the above banks. However, in order to secure a competitive customers interest rate, this cannot be guaranteed.

Please note, the £85,000 protection covers a customer’s total holding with a single authorised institution.

Whilst your money is invested in the Royal London Cautious Managed Fund, should you be entitled to compensation from the Financial Services Compensation Scheme this may be up to 100% of the first £85,000 of the investment.

Find out more about the protection provided by the Financial Services Compensation Scheme (FSCS).

Royal London Marketing Limited is authorised and regulated by the Financial Conduct Authority. The firm is on the Financial Services Register, registration number 302391 and distributes the Royal London Retirement Account. Registered in England and Wales number 4414137. Registered office: 55 Gracechurch Street, London, EC3V 0RL.

The Royal London Retirement Account is provided by Investment Funds Direct Limited (IFDL). IFDL is authorised and regulated by the Financial Conduct Authority. The firm is on the Financial Services Register, registration number 114432. Registered in England and Wales number 1610781. Registered Office: Trimbridge House, Trim Street, Bath BA1 1HB.