15 November 2017

Ascentric launches enhanced client reporting with Sprint to help raise the bar on adviser service

5 min read

Margherita Orlandini, Corporate PR Manager, Royal London
Margherita Orlandini

Corporate PR Manager, Royal London


Ascentric is offering advisers a new enhanced client reporting service which enables advisers to create  bespoke, branded client reports using detailed transactional data feeds from the Ascentric platform.

Partnering with Sprint and integrating with their client reporting system Fastrak, Ascentric will now provide comprehensive information on every client’s investments and savings, to automatically pre-populate advisers’ client reports.

Client expectations are changing and they increasingly want the right information about their financial plans in an easily understood format – and advisers are looking to meet this need through flexible and bespoke solutions that reflect their services and client relationships.

The new service, developed using the Sprint Fastrak service, has been designed with these needs in mind. The service enables advisers to completely customise their client reports to their own business by allowing them to make their reports entirely unique, tailoring the design, layout and even the language of the report to both their and their client needs. The reports are then populated with the very latest transactional and valuation data meaning that the reports are an accurate overview of a client’s savings and investments.

Sarah Lyons, Head of Marketing at Ascentric, said:

We have worked with Sprint to develop this new enhanced client reporting service for advisers who use the Ascentric platform. We listened to advisers who said that their clients were looking for more flexibility and customisation than is usually available through platform services. We believe that working in partnership with Sprint we’ve been able to deliver a bespoke service for advisers, with the added value of improving efficiency in adviser businesses. This will support advisers in helping their clients become more engaged with their savings and investments, and importantly, help them to appreciate the expertise financial advisers provide.”

Sarah Lyons continued;

The new enhanced client reporting is a service, alongside Ascentric’s ‘all-in’ charging structure, that will help advisers in the more transparent world that regulations increasingly require.

The service has been piloted with financial advisers, Cornerstone Asset Management and Founding Partner, Jason Hemmings commenting on the service said:

Investing time to create entirely seamless and bespoke client reports has brought real tangible benefits.

“The increased quality, efficiency and engagement have been clearly positive for our business and for our clients. One of the biggest benefits for us has been that there is absolutely no requirement to enter any data manually – all of this is done automatically and saves so much time. And by using that time to create bespoke reports for our clients has absolutely been worth it. The conversations we’re now having with existing clients and the number of new business recommendations we’ve received as a result, are more productive and meaningful.

“This is undoubtedly a sound investment in the future of our business. The quality and consistency of the reports gives us piece of mind that we’re producing the best possible service for our clients, which is so crucial in the current regulatory environment. We’re confident it will help us stay one step ahead of the regulators.”

Access to the Ascentric Enhanced Client Reporting service is available to advisers at a heavily discounted price to the normal Fastrak service, details are available on request.

Advisers looking for more details on the new enhanced reporting service should contact their Ascentric Business Development Manager on 01225 787 575 or visit www.ascentric.co.uk/sprint


Notes to Editors

The cost of the Ascentric Enhanced Client Reporting service for 1 to 5 advisers is £125 per month excluding vat. For an additional adviser over 5, the cost is an extra £20 per month, per adviser. So for example, an adviser firm with 10 advisers, the cost of the new service will be £225 per month, excluding vat.

The latest Ascentric survey of 150 advisers conducted in May 2017 showed that existing supporters of the platform ranked client reporting in the Top 10 of services they would like Ascentric to help them improve.

The Ascentric all-in charging schedule is as follows:

  All-In Charging Structure
Platform charge £0-1m – 0.30%
>£1m - £3m – 0.10%

>£3m - £5m – 0.06%

£5m+ - terms available on request

Trading charges £0
Model Portfolio annual charge £0
SIPP annual charge £0
Drawdown annual charge £0
No appointed adviser 0%

For further information please contact:

Margherita Orlandini, Corporate PR Manager, Royal London

About Ascentric:

Ascentric, IFDL and Fundsdirect are trading names of Investment Funds Direct Limited (IFDL).

Investment Funds Direct Limited was founded in 1982, and Fundsdirect launched as the UK’s first online fund supermarket in December 1999. Since that time, the company has built on its reputation as a leading UK fund supermarket to provide Financial Advisers with a Wrap platform under the brand name of Ascentric. It provides a full white label solution for institutional clients requiring bespoke technology and administrative services.

Ascentric is a Wrap platform, available exclusively to financial advisers and offers a fully integrated online investment management and dealing platform. It also enables advisers to transfer their clients’ assets onto a single platform to provide them with the ability to manage their client’s financial needs in just one place.

About Royal London:

Royal London is the largest mutual life, pensions and investment company in the UK, with funds under management of £117 billion, 8.8 million policies in force and 3,745 employees. Figures quoted are as at 30 June 2018.

About Sprint Enterprise Technology:

Sprint Enterprise Technology Limited provides a suite of client management software, Fastrak, for professional advisers in the UK retail investment market. Fastrak significantly reduces both the amount of time and cost associated with reporting on client portfolios.

Fastrak produces customised client reports covering:

  • Existing client valuation and performance report
  • New client investment recommendation report
  • Existing client review and rebalance report
  • Bulk fund switching
  • Secure client portal

Fastrak collects data from multiple wrap platforms and back office systems enabling advisers to produce any of these reports in minutes. Fastrak helps advisers generate and manage investment portfolio strategies to deliver to their clients in a comprehensive, compliant and consistent way. Fastrak is currently supporting over £19.6bn in assets with more than 1.5m portfolios running through the application. Sprint currently integrates data from 18 wrap platforms and several back offices. Sprint were recent winners of the “Most Disruptive Technology” award at the 2015 FSTech Awards.

Find out more here.

About Cornerstone Asset Management:

Cornerstone Asset Management is a full service financial planning firm focusing on the creation, management and preservation of private client wealth. We advise on asset of over £300m for just 486 private clients. Client service is at the heart of the Cornerstone wealth proposition and we are proud to have more than 24 personalised touch points each year with our clients.