Online Servicing Form

If you are experiencing technical difficulties with our online pension system, please fill out the form below and we will look into it and get back to you. Our online system will only be available to you if your provider is listed in the drop down below. See more about our online service availability.

Please use our get in touch form for general enquiries such as changing your address or direct debit details.

Royal London brand pelican

Online service availability

We are currently developing our digital capability and only Pensions with Royal London since 2014 or previously Scottish Life are available to access online.

Our online service is not currently available for policies taken out with:

  • Refuge Assurance
  • United Friendly
  • Royal London (pre 2004)
  • Royal Liver
  • CIS
  • Crest pension plans and Buyout Bonds (Ex Scottish Life)