Why our mutuality matters

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A company that puts its customers first. You've heard it all before, right? Well for us, it’s the very foundation on which we’re built.

We’re a different kind of financial services company because unlike our main competitors, we're a mutual. This means that we don't have shareholders. Instead, we're owned by our members.

What’s so great about mutuality?

Having no shareholders means we don't have dividends to pay - so we're able to reinvest our profits into providing you with better products and services.

It also means we don't have demands put on us to make snap decisions when the markets get tough. So you can be sure absolutely everything we do is for the long-term benefit of our customers, our members and, ultimately, our business.

What does it mean for me?

We want our customers to feel the benefit of being with us, rather than someone else. So when we do well, we'll aim to boost your retirement savings by adding a share of our profits to your plan each year. We call this ProfitShare - and you won't find it anywhere else. Take a look at how ProfitShare works, how you qualify and the difference it could make.
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