07 July 2017

Tough action needed to protect consumers from misleading sales practices

2 min read

 
Meera Khanna, Consumer PR Manager

Meera Khanna

Consumer PR Manager - Protection

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Commenting on the Fairer Finance and Dignity report on the funeral planning market, Louise Eaton-Terry funeral expert at Royal London, said:

It’s absolutely right that consumers should be protected from misleading sales practices when purchasing a funeral plan. Rules for the funeral planning market need to be tightened, so consumers can have greater clarity and security about the product they are purchasing. We want tougher action to be taken against companies who are found to be flouting the rules to eradicate bad practices within the industry.

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For further information please contact:

Meera Khanna, Consumer PR Manager

About Royal London:

Royal London is the largest mutual life, pensions and investment company in the UK, with funds under management of £117 billion, 8.8 million policies in force and 3,745 employees. Figures quoted are as at 30 June 2018.