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Register your details

Help with our online service

If you're having problems or would like to ask a question, we've got plenty of support available.

Read more  about Help with our online service

If you have an insurance policy with Royal London, you may be able to register to use our online portal.

In order to get you registered, we need to hold a valid mobile number and email address for you.

Please use the form to provide us with an up to date mobile number and email address. If there is more than one person named on the plan, each individual will need to complete the form below to get their personal online access set up.

If you're eligible, we'll send you a link to register soon – remember to check your spam folder.

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Register for the online portal

Use this form to provide your details to access your insurance policies on our online portal.

1. Your details

Personal information collected on this form will be used to administer your request. To understand the detail of how we use your information you can read the privacy policy (opens in new window) or listen on 0800 085 8352.

Personal information
Title *
Please use the format DD/MM/YYYY
You will find this on your statement or policy documents
Do you pay a monthly or annual premium amount? *
Please select your payment method *
Contact information

The email and mobile must be unique to you and not used by any other Royal London Customer​.

Email is the quickest and simplest way for us to communicate with you, it also helps us support the environment by reducing paper. We will use the email address you provide here to update our records and to send confirmation of the request.
Address