Update pension policy details

If your personal details or circumstances change, you can keep us up to date by contacting the provider of your original pension.

We've acquired a number of pension providers over the years, so to make things a little easier, we've popped all of the relevant contact details below. With the right information to hand, you can send your information through to the right team, which means we're able to respond to and process your request quicker.

If you took out a pension policy with...

Royal London (after 24 November 2014) or Scottish Life:

Tel: 0345 60 50 050

Email: customerqueries@royallondon.com about If you took out a pension policy with...

If you took out a pension policy with...

Phoenix Life or Abbey National/Santander:

Tel: 0345 741 3002 (Mon - Fri, 9.00am - 5.00pm)

If you took out a pension policy with...

Royal London Ireland (formerly Caledonian Life):

Tel: 00353 1 429 3333 or 1800 453 453

If you're calling about an Irish Royal Liver policy please use the following:

0044 345 050 2020 or 1850 201 351

Email: Service@royallondon.ie about If you took out a pension policy with...

If you took out a pension policy with...

Royal London (CIS)

Call: 03456 057 777

Pension opening hours 8.30- 5.00 Monday to Friday

Stakeholder Pensions 8.00 – 8.00 Monday to Friday and 8-5 on Saturday and Bank Holidays

 

If you took out a pension policy with...

Scottish Provident:

Tel: 0345 271 0900

Lines open Mon-Fri 8.30am - 6.00pm

If you took out a pension policy with...

United Friendly or Refuge Assurance or Royal London before 2004

Tel: 0345 050 2020

Lines open Mon to Fri 8.00am - 6.00pm

If you took a pension policy out with…

Your employer

Please refer to your welcome pack for the contact details for the team that deals with your scheme.