Looking for a policy?
Royal London has been around since 1861. And throughout our history, we’ve bought, owned and rebranded a number of specialist businesses.
If you’re trying to track down a policy from one of these companies, or even if you just have an inkling your policy might be with us, we’re here to help.
I had a policy with...
Frequently asked questions
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The company I’m looking for isn’t listed. Does that mean my policy isn’t with Royal London?
We’re afraid so. But just because your policy isn’t with us, doesn’t mean all is lost.
To take your search further, there are other sources you can use that are ready and willing to help.
For insurance policies
- the Policy Detective can help you track down insurance policies held with companies that have either changed name or merged with other companies.
For pension policies
- the Pensions Advisory Service can help trace personal pension policies.
- the Pension Tracing Service can help you find workplace pension policies.
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My policy was from a number of years ago – will you still have my details?
Absolutely. If the company your policy was with is listed on this page, we can trace it.
All you need to do is give us a call on the number shown, and our experts will be happy to help.
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What details will I need when I call?
If you have any paperwork from the company your policy was with, it should hopefully mention a policy, plan or scheme number. That would be a great starting point.
If you don’t have anything like that, don’t panic. We’ll be able to search for your policy using more general details like your name, address and date of birth.
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My partner/relative passed away and I’ve found a statement in their name. Can I still call you?
Of course you can. All you need to do is give us the policy number or plan reference on the statement when you call.
We’ll then send you a pack telling you everything you need to do.
