As a business, we exist to serve our owners. As a mutual, our owners are also our customers. Mutuality is as relevant now as it was 150 years ago. The needs of our customers may change and evolve, but mutuality always remains relevant - helping people to help themselves.
To reflect this, we are passionate about recruiting the right people to support our business. We look for the right attitude, not just the right skills. We also encourage diversity. We look for people with a shared understanding of not only where we're going and why - but how we're going to get there. This is where our culture and values (Empowered, Trustworthy, Collaborate and Achieve) come in.
We encourage and are committed to providing training and development opportunities to help our people realise their potential and reach their own ambitions and goals.