The Spirit of Royal London
The Spirit of Royal London and you
A great place to work
The Spirit of Royal London is our company culture, the values that drive the way we behave. They guide you on how to support your colleagues and deliver great customer experiences. For you, they produce a positive environment that can make working here great.
It’s a big claim. But we believe our values create a culture here that’s open, honest, trusting, transparent and engaging.
The Spirit of London values
The Spirit of Royal London is based on our four values: empowerment, trust, collaboration and achievement. And this is how we bring them to life:
We are empowered – We provide people with the tools and authority to act and make decisions. So that everyone here has a voice to improve the way things are done.
We are trustworthy – We’re approachable and transparent in the way we interact. We build relationships that are built on trust and respect, delivering mutual benefit.
We collaborate – We share our knowledge, developing our expertise and learning from mistakes. We inspire each other to give our best and enjoy our work.
We achieve – We go the extra mile to deliver the best outcomes. We’re always looking to do things better and continuously improve our performance.
We think they reflect what we are all about. But for you, they give you the freedom to be your best.