Improving our communities

Download the Social Responsibility report (PDF 1.4MB)

Download the report
(PDF 1.4MB)

We began as a Friendly Society to help communities afford a funeral - even in times of trouble - so they could avoid having a 'pauper's funeral' and the accompanying stigma.

Improving Our Communities collage

Improving our communities

As chosen by staff, our Social Responsibility theme is to ‘support people with a chronic or long-term condition’.

Making a difference. This image is an infographic and has alternative text available if you are using a screen reader.

Making a difference

81%
Proportion of people who feel encouraged to take part in community activities. As a result our investment in our community activity, 81% of our people say they are encouraged to take part in community activities, a 24% increase on 2016.

6,500
Number of people our team challenge programme has supported. In partnership with Business in the Community our team challenge programme has supported 6,500 people.

3,281
Hours volunteered by staff in 2017. Our Employee Volunteer programme gives our people two days annually to volunteer in their local community.

3
Number of Volunteer of the Month awards. We are proud that three of our London staff were chosen as Volunteer of the month by our partners East London Business Alliance, in 2017.

£185,000
Amount given in grants from the Royal London Foundation in its relaunch year. We paid out £185,000 to 37 not-for-profit organisations nominated by members across the UK in 2017.

£144,000
Amount donated overall to charity. We match a portion of our people’s fundraising efforts. In 2017, we and our people donated a total of £144,000 to charity.

This theme strongly aligns to our business as a life and pensions provider, and will be the focus of our community work going forward.

Our local partnerships

In 2017, we launched the Royal London Community programme, with six local charity partners chosen by our people to support those with a chronic or long-term condition. These initiatives focus on smaller, local organisations, ensuring that the impact of our activity meets the needs of local groups and people.

These local partners are:

  • London - Lambeth and Southwark Mind 
    A centre providing long-term therapies and peer support groups for people experiencing mental distress. 
  • Glasgow - Butterfly Trust
    An organisation that aims to improve the quality of life for young people living with Cystic Fibrosis. 
  • Wilmslow - The Joshua Tree
    An organisation supporting families affected by childhood cancer. 
  • Edinburgh – Children with Cancer and Leukaemia Advice and Support for Parents (CCLASP)
    An organisation providing emotional and practical support and assistance to families living with and caring for children suffering from cancer and leukaemia. 
  • Bath – Bath Cancer Unit Support Group (BCUSG)
    An organisation supporting the work of the Oncology and Radiotherapy Unit and Bath Royal United Hospital and other local units providing similar services. 
  • Dublin – Aoibheann’s Pink Tie
    An organisation providing practical and financial support to children in Ireland suffering from cancer and their families.

We also support the causes that matter most to our staff by matching their fundraising efforts (Capped) and offering time off for volunteering in their local communities.

Last year, in AugustOctober and November, the ELBA Volunteer of the Month was a Royal London Employee. 

We are proud to work with The Silver Line. We have 16 of our people volunteering as ‘Silver Line’ telephone friends, giving 30 minutes once a week to make a real difference. They really enjoy it too! 

“I didn’t realise that ANYBODY can be a Silver Line friend and for only 30 minutes a week talking to a lonely older person can make difference… and WHAT a difference that call can make. 

I remember hearing the story that when Esther Rantzen created The Silver Line she was questioned as to how somebody like her could ever be lonely as she was constantly surrounded by people. Esther replied that yes she always had somebody to do SOMETHING with but she didn’t have anybody to do NOTHING with... no one to go home to when the door was shut and ask if they wanted a cup of tea... 

I call 'Marg' once a week the same day and the same time and when she answers the phone you can detect the loneliness and low mood... but when she realises it is her Silver Line Friend her mood lifts. There are sometimes tears, sometimes laughter and even at 85 'Marg' has a wicked sense of humour and it is not uncommon to hear us just giggling like a pair of school girls. 

'Marg' is not the only one who gains so much out of this friendship. She is now a very dear friend, someone who I love to call to talk to, to share her life, her memories, to gain her trust. It makes me feel so very humble to think that it’s only 30 minutes a week out of my time and when “Marg” says “I don’t know what I would do without you” … well to me that means the world.

Louise, Silver Line volunteer, LOG1K team member