We're proud to be honest when explaining our corporate governance to our customers and members.
This means being clear about our decision-making processes, the policies we adhere to, compliance and how we are regulated, as well as our method of handling complaints. You can find out more about our Board and Executive Team along with other important elements of our Corporate Governance.
Our governance framework
Read more about our corporate governance framework
Independent Governance Committee
Read more about Royal London’s Independent Governance Committee
Principles and Practices of Financial Management (PPFM)
Principles and Practices of Financial Management (PPFM) explain how we manage our with-profits investments. Read our PPFM documents to find out more.
Regulatory returns and publications
Solvency II regulatory reporting was implemented from 1 January 2016 and all European insurers (including Royal London) are formally required to report on this basis.
Remuneration policy statement
Our remuneration policies explain how we remain FCA compliant whilst fairly remunerating our Royal London team.
External investors support our business and enable us to meet the needs of our customers. Learn about our credit ratings, how we're investing profits and more.
We're committed to handling all of your feedback quickly and professionally - and that includes any complaints.