How to get help
Our online service has been designed to be simple to use but if you are having problems or would like to ask a question, we've got plenty of support available.
Help information is available wherever you see the ? symbol after a word. Simply click on the word and a pop up box will appear.
Getting you up and running
With our simple registration process just fill in our registration form and you will have access right away.
Our dedicated Web Support Team are available from 8.00am to 6.00pm Monday - Thursday and 8.00am to 5.00pm on Friday for any queries you might have. You can contact them via our online form.
Phone number: 0345 60 50 401
International: +44 131 652 5575
Fax: 0131 524 8910
Monday - Thursday 8:00am to 6.00pm
Friday 8:00am to 5:00pm
Royal London House
Cheshire SK9 1PF